Commercial Loan Servicer

Job Description

Job Description

Description : SUMMARY :

Extensive administrative and clerical work primarily involved in providing quality and accurate file processing, loan documentation; support and assistance to Department personnel, internal and external lenders and borrowers, guarantors and / or members. A highly collaborative environment, fast paced, high diligence and critical thinking skills are essential. This is a growing department with future potential opportunities. Ensures quality, consistent, and timely customer service to all clients. Primary clients include borrowers, participants, internal and external staff, and third-party vendors.

ESSENTIAL RESPONSIBILITIES & DUTIES :

LEVEL I

• Importing loans into software
• Responsible for accurate input of loan data / information and disbursement into the commercial lending computer software system. This includes collateral, ticklers, contact information, insurance, property tax verification, UCC filings, etc.
• Adding appropriate tickler tracking into software system
• Create Loan Servicing File and Guarantor File and place documents in predetermined electronic order, using internal naming conventions.
• Scan, rename and upload signed documents to the website or secure software portal for Credit Union access, using internal naming conventions.
• Securing Servicing Agreements for each loan serviced and having signed by Chief Credit Officer
• Obtaining Signatures from Lenders on documentation as needed
• Fielding a variety of telephone or email correspondence from lenders and / or borrowers daily
• Obtain, sort, deliver mail to appropriate parties within department and internal accounting department.
• Obtain proof of adequate insurance for new loan files and enter into servicing software for tracking.
• Property Tax Verification on new loans and enter into servicing software for tracking.
• Additional duties as assigned.

LEVEL II (all of Level I plus)

LEVEL III (all of Levels I & II plus)

OTHER DUTIES, KNOWLEDGE, SKILLS, ABILITIES :

Required :

COMPENSATION : $ 21.12 – $25.27 per hour.

Servion has provided a salary range that represents its good faith estimate of what the company may pay for the position at the time of posting. The specific salary offered will be determined based on factors such as the qualifications of the selected candidate, departmental budget, internal salary equity considerations, and available market information.

General Description of Benefits :

All full-time employees are eligible for Medical Insurance, Telehealth Services, Dental Insurance, Vision Insurance, Life Insurance, Short-term Disability, Long-term Disability, Legal and Identity Theft Protection, Critical Illness Insurance, Hospital Insurance, Accident Insurance, Participation in 401k Plan with up to 5% company match, and Variable Bonus Pay.

Requirements :

REQUIRED QUALIFICATIONS :

Preferred :