Client Relations Coordinator

Job Description

Job Description

SUMMARY :

The Client Relations Coordinator (CRC) is responsible for orienting new clients to the Center and Community Service Program. The CRC shall assess the new intakes for particular job related skills, aptitude and interest for appropriate linkage with community service assignments during his / her stay at Chapman Partnership. The CRC is also responsible for scheduling, training and supervising all Community Service activities

DUTIES AND RESPONSIBILITIES :

• Conducts client orientation as it relates to overall center rules and regulations, provides ID badges and assists at identifying and reporting clients’ special needs / areas of concern, and attending to daily client issues, as applicable.
• Interviews clients and documents job related experience, aptitude and / or preference to be incorporated into a successful Community Service Program’s assignment.
• Provides community service feedback to Program Services staff; coordinates community service schedules and provides general oversight of placements throughout the day; participates in multi-disciplinary Care Team meetings when necessary.
• Stores and recycles former clients’ belongings. Keeps appropriate documentation and effectively communicates any needs.
• Assists the supervisor with monitoring of AED equipment and other job duties as assigned

SUPERVISORY RESPONSIBILITIES :

QUALIFICATIONS :

KNOWLEDGE, SKILLS, AND ABILITIES :

PHYSICAL DEMANDS AND WORK ENVIRONMENT :