IT Infrastructure Manager

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Job Summary :

The role involves managing IT operations that includes System Administrators and IT Coordinators. The candidate will implement IT service management practices based on ITIL methodology, ensure effective daily IT operations, and manage critical infrastructure processes such as Pathing, Backup, and Disaster Recovery Planning (DRP). Responsibilities also include vendor management, budget oversight (OPEX and CAPEX), leading local projects aligned with business unit priorities, and coordinating inter-GT activities related to Security and Architecture. Additionally, the candidate will facilitate the local rollout of global projects and initiatives, driving IT excellence to support organizational goals.

Supervisory Responsibilities :

• Recruits, interviews, hires, and trains new staff.
• Oversees the daily workflow of the department.
• Provides constructive and timely performance evaluations.
• Handles discipline and termination of employees in accordance with company policy.

Essential Functions : Duties and Responsibilities :

Required Skills / Abilities :

Education and Experience :

Required :

Preferred :

Physical Requirements :

EEO Statement :

The employment policy of Edenred is to provide merit-based equal opportunity to all persons. No employee or applicant for employment will be discriminated against because of membership in any Federal, State or Local legally protected classes. Edenred is committed to providing reasonable accommodation to individuals with disabilities. To request reasonable accommodation in the application process, contact HRPayUSA@edenred.com.

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