Deputy Chief of Staff

Job Description

:

Deputy Chief of Staff (IT Strategy & Planning Director)

Location: This role requires associates to be in-office 3 days per week, fostering collaboration and connectivity, while providing flexibility to support productivity and work-life balance. This approach combines structured office engagement with the autonomy of virtual work, promoting a dynamic and adaptable workplace.

Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law. Alternate locations may be considered if candidate resides within a commutable distance from an office but ideal candidates will be located or open to relocate to Indianapolis, IN.

The Deputy Chief of Staff – Strategy & Planning is a senior individual contributor within the DPAIO Chief of Staff Office, responsible for translating enterprise strategy into disciplined planning, governance, and execution.

This role operates within the Chief of Staff Operating Model, ensuring precision, clarity, alignment, and leadership leverage across DPAIO. Deputies are hired and trained centrally to establish a consistent standard of strategy and planning excellence, then transition into embedded roles supporting individual towers while remaining tightly connected to the central CoS Office.

The Deputy Chief of Staff acts as a strategic integrator, operating system enabler, and trusted partner to Chiefs of Staff and senior leaders.

How you will make an impact:

• Develops and execute DPAIO (Digital Platform and AI Office) strategies and operating roadmaps at the business unit to drive enterprise execution, aligning to business unit priorities, and ensuring initiatives stay connected from intent through execution and measurement.
• Partners with senior planning leaders and executive leadership to create a sound multi year plan with clear planning assumptions and accurate financial insights for the IT function, translating priorities into actionable strategies and operating plans.
• Monitors and researches relevant technology and business trends using data and qualitative performance measures to advise senior management on IT strategy, and surface early risks, dependencies, or strategic drift requiring corrective action.
• Synthesizes annual and multi-year plans to demonstrate clear tie-back to corporate and CIO-level strategies and goals, and ensure alignment to enterprise value while avoiding duplication or misalignment.
• Conducts external research and engages cross-enterprise partners across multiple departments to frame potential strategic initiatives for investment or execution support reinforcing "one voice, one narrative" in how initiatives are positioned.
• Use forecast models and scenario analysis to analyze performance and develop action plans for emerging market and technology opportunities, supporting KPI alignment, performance reporting, and value tracking with Finance/CoS partners.
• Researches new ventures and prospective service expansion opportunities, documenting decisions, actions, and outcomes to ensure follow-through and execution discipline.
• Create concise, decision-ready executive reports/materials that translate complex technical issues into clear insights, implications, and recommendations, validated and sourced from the Single Source of Truth.

Minimum Requirements:

Requires an BA/BS degree in Information Technology, Computer Science or related field of study and a minimum of 10 years experience in Data Collection and Analysis, IT Consulting, IT Performance Management, Strategy or Financial Planning, Business Intelligence and Analytics, or Business Process Design; or any combination of education and experience, which would provide an equivalent background.

Preferred Skills, Capabilities, and Experiences:

• 10+ years of experience in strategy, management consulting, enterprise planning, or Chief of Staff type of roles strongly preferred.
• Proven success as a senior individual contributor in complex, matrixed organizations strongly preferred.
• Strong strategic synthesis, analytical rigor, and executive-level communication skills strongly preferred.
• Demonstrated ability to influence without authority and operate in ambiguity strongly preferred.
• Experience in large, regulated, or enterprise environments (e.g., healthcare, insurance) preferred.
• Familiarity with enterprise operating models, governance, and performance management preferred.

Job Level:

Director Equivalent

Workshift:

1st Shift (United States of America)

Job Family:

IFT > IT Tech Strategy

Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health.

Who We Are

Elevance Health is a health company dedicated to improving lives and communities – and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve.

How We Work

At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business.

We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.

Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process.

The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws.

Elevance Health is an Equal Employment Opportunity employer, and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact < for assistance. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.

Prospective employees required to be screened under Florida law should review the education and awareness resources at HB531 | Florida Agency for Health Care Administration.