Contact Center Agent - Call Center

Job Description

Job Description

Company Description

Since 1970, Salud has been committed to providing a Medical Home to patients, where medical, dental, behavioral health services, and clinical pharmacists work together and coordinate efforts in a team-based system of care. We strive to improve the quality of our patient's lives who would otherwise have limited access to health care. We serve all individuals regardless of their insurance status or ability to pay.

Job Description

We are looking for a  Contact Center Agent  to join our family.

As a Contact Center Agent  with Salud, similar to a Call Center, you will be responsible for answering all incoming telephone calls, scheduling appointments, and directing them to the appropriate department or individual. Contact Center Agents at Salud approach his / her tasks in a team-based care fashion that supports patients and their families in self-management, self-efficacy, and behavior change while adhering to the spirit of the SALUD mission statement.

We offer :

• $19 to $21 per hour
• Monday to Friday – Available 8 am to 5 pm

Comprehensive Benefits Package includes :

Low employee premiums, especially given rich benefits

Includes Employee Discounts at All Salud Dental Facilities

Our Mission is to provide a quality, integrated healthcare home to the communities we serve

Qualifications

What you need to be qualified for this job :

Education :

Experience :

Licensure / Certification :

Knowledge, Skills, and Abilities :

The application window is anticipated to close by 11 / 30 / 25

Additional Information

Salud Family Health is an Equal Opportunity Employer. We prohibit unlawful discrimination against applicants or employees on the basis of age 40 and over, race, color, religion, national origin, sex, disability, sexual orientation, gender identity, or any other applicable status protected by federal, state, or local laws.  All your information will be kept confidential according to EEO guidelines.