Case Worker - CCS

Salary : $28.55 - $32.83 Hourly

Location : Eau Claire, WI

Job Type : Full-Time

Job Number : 22-00459

Department : Human Services

Opening Date : 10 / 30 / 2025

Closing Date : 11 / 13 / 2025 11 : 59 PM Central

POSITION SUMMARY

The Case Worker - Service Facilitator works with assigned participants who are diagnosed with mental health and / or substance use diagnoses throughout the lifespan. This position creates a person-centered, multi-disciplinary team which promotes participant achievement for their highest possible level of independent functioning within their community.

QUALIFICATIONS

• Serves as member of a multi-disciplinary team, supporting individuals with a recoverable mental health disorder(s) and / or a substance use disorder(s) utilizing principles of psychosocial rehabilitation; adheres to State Statutes, Administrative Code, County and Department of Health and Human Services policies / procedures and social work practice standards.
• Identifies full range of client needs through thorough investigation and assessment; differentiates between medical, psychological, vocational, social, familial, and daily living spheres; works to achieve voluntary involvement and participation in the design of a self-directed recovery plan developed to support the participant, in a manner that helps achieve the highest possible level of independent functioning.
• Provides service facilitation and coordination for participants across the life span; gathers, coordinates, and schedules regular participant recovery-based team meetings; transfers information, reviews progress, identifies barriers or provides support to the assigned participant's individualized needs; ensures that the recovery plan and services delivered are integrated, coordinated, and monitored.
• Extends support for individuals, families, or significant others in individual, conjoint, and group formats; promotes and teaches independence, resiliency, connections to community, and informal supports to enhance and sustain the recovery process.
• Adheres to strict record-keeping and reporting guidelines and laws in compliance with agency-defined fiscal parameters and DHS 36 required timelines; documents client contacts and services; maintains client files and client specific data for reporting purposes; creates authorizations of services for payment per an individual's recovery plan; prepares other records and reports, as necessary.
• Maintains awareness of community resources and support services available for individuals in crisis; educates clients about available community resources and how to independently gain access to needed services.
• Establishes and maintains effective working relationships with internal and external partners; serves as advocate for clients within the community; attends and participates in staff meetings, supervision times, and other regularly scheduled meetings.
• Develops professional knowledge and skills by attending training events, conferences, and workshops.
• Performs other related duties as required or assigned.

TRAINING AND PROFESSIONAL EXPERIENCE QUALIFICATIONS

DESIRED TRAINING AND PROFESSIONAL EXPERIENCE QUALIFICATIONS

Eau Claire County is not only a great place to work, but has many exciting benefits!

Paid Time Off (PTO) : Accrual is based on years of service with the County, starting at 6.4 hours accruing each pay period (20.8 days per year), with the maximum accrual rate of 35.75 days per year.

Holidays : Eleven paid holidays : New Year's Day, Martin Luther King, Jr. Day, a Spring Holiday, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, the Day after Thanksgiving, Christmas Eve Day, Christmas Day and New Year's Eve Day.

Retirement : The County provides a retirement account in Wisconsin Retirement System (WRS). Employees pay one-half of the actuarially required contributions.

Health Insurance : The County offers health insurance coverage, including vision, for employees and their families.

Dental Insurance : The County offers dental insurance coverage for employees and their families.

Flexible Spending Accounts : Eligible employees may use tax-free dollars to pay for eligible out-of-pocket dependent care, medical, dental, and eye care expenses for themselves and their eligible family members.

Voluntary Short- and Long-term disability insurance, Accident, and Critical Illness Insurance : May be purchased at group rates.

Life Insurance : The County provides the opportunity to purchase Whole and Term Life Insurance plans for themselves and their dependents.

Other Benefits : HSA, Deferred Compensation and Roth IRA, Employee Assistance Program, EdVest, other leaves, and Corporate Discounts.

Workers' Compensation

Social Security : The County matches employees' social security compensation.

Eau Claire County provides leave under the Family Medical Leave Act :

AN IMPORTANT NOTE : This information gives only a brief summary of the plans in effect for regular, full-time Non-Represented employees of Eau Claire County and may not be all-inclusive. Eau Claire County's policies and County Code govern if there are differences between this information and the policies.

01

Do you have a bachelor's degree in social work or related field?

02

Do you have previous experience in case management?

Required Question