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Critical Systems Technician III
Critical Systems Technician IIIReliant Critical Infrastructure • Phoenix, AZ, United States
Critical Systems Technician III

Critical Systems Technician III

Reliant Critical Infrastructure • Phoenix, AZ, United States
18 days ago
Job type
  • Full-time
Job description

TITLE : CRITICAL SYSTEMS TECHNICIAN III, SWITCHGEAR

LOCATION : PHOENIX, AZ

POSITION SUMMARY :

The Critical Systems Technician III will serve as a technician for all of the company's mission-critical electrical services / maintenances under contract. The position will be responsible for monitoring compliance with contractual commitments in mostly new white space fit-outs. This position will provide leadership and knowledge regarding the installation, service, testing, commissioning, maintenance, and operation of mission-critical data center electrical equipment.

ESSENTIAL DUTIES AND RESPONSIBILITIES :

To perform this job successfully, an individual must be able to perform the following satisfactorily; other duties may be assigned. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

  • Review technical specifications with the sales team and project managers to identify the field operations scope of the project as defined in company bid packages.
  • Interface with services team to ensure proper specification compliance.
  • Provide job-specific technical support.
  • Interface with the factory to resolve any site-related technical issues.
  • QA / QC of Power Distribution Equipment.
  • Create Critical Power System MOPs, SOPs and EOPs.
  • Perform preventive maintenance services (PM) on contracted gear and other components.
  • Install and service all Power Distribution Equipment.
  • Capable of troubleshooting distribution and transmission controls.
  • Perform function testing of Low, Medium, and High voltage Switchgear, relay panels, transformers, ATS, and circuit breakers.
  • Examine relay settings and logic equations for confirmation of system operation in accordance with design.
  • Provide regular status reports to the responsible company Project Manager and Director, Service Operations.
  • Direct feedback to responsible company Project Manager for problem resolution.
  • Troubleshoot and resolve technical problems in the field.
  • Provide required site testing reports and inspection sheets per project specification.
  • Participate in specialized commissioning / testing of systems.
  • Conduct site visits during regional travels at management direction.
  • Respond to service calls as required.
  • Other duties as assigned by Services Management.
  • Must be a US Citizen
  • Ability to travel regionally as book of business grows
  • Need to be able to travel for the first 2 weeks of job for onboarding training and safety education (travel to company site for training - travel paid by company)

QUALIFICATIONS :

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and / or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION / EXPERIENCE :

  • High school or equivalent (Preferred).
  • Associates / bachelor’s degree in electronics, electrical theory, or similar discipline requires highly desirable or equivalent work experience.
  • Two to Five years (Required) Mission Critical Electrical Systems - Data Centers, Utilities, Oil & Gas, Hospitals, etc.
  • 3-5 years of field repair / customer service experience with ups, electrical, electro-mechanical, or electronics-related equipment or 3-5 years of mission critical specific product experience required.
  • Experience with electrical power distribution equipment. This includes UPS, switchgear, batteries, monitoring equipment, generators, etc...

    • TECHNICAL KNOWLEDGE :

  • Understanding and knowledge of NETA standards, IEEE specifications and NEMA specifications as they pertain to low and medium voltage switchgear.
  • Good technical understanding and application of all types of switchgear, protective relaying, and controls of switchgear, including the operation, maintenance, and testing.
  • Firsthand experience on low and medium voltage switchgear, including disassembly, component inspection / repair, reassembly, and testing.
  • Ability to read and understand one-line diagrams, blueprints, schematics, and construction drawings.

    • COMPUTER SKILLS :

  • Technical Writing skills, including use of Word, Excel, MS Project.
  • Familiarization with specialized testing equipment and reporting software.

    • CERTIFICATES AND LICENSES :

  • NETA / NICET level II or above a plus
  • NFPA 70E Low Voltage and High Voltage a plus
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