Employment Support Specialist
The Employment Support Specialist provides para-professional, technical, and administrative support across various human resources functions, including employment, compensation, benefits, onboarding, and training. Responsibilities include screening applications, coordinating hiring and personnel actions, maintaining records, and supporting employees and departments with human resource processes. This role ensures accuracy and efficiency in processing employment-related transactions while delivering responsive customer service to internal and external stakeholders.
Duties And Responsibilities
- Provide administrative and technical support in assigned human resource areas such as employment, compensation, training, and benefits.
- Screen job applications, refer qualified candidates to departments, process employment actions, and assist employees with forms for record changes.
- Maintain, verify, and update employee records; ensure accurate entry of data in HR systems.
- Assist in onboarding of new hires, including scheduling and conducting orientation workshops.
- Prepare reports, correspondence, memos, and spreadsheets using various software tools; enter and analyze HR data.
- Schedule pre-employment drug screens, background checks, and other pre-hire requirements as needed.
- Assist with the administration of driver's license, CDL, and safety-sensitive position requirements, including compliance tracking and testing.
- Coordinate and process promotions, transfers, and other personnel actions in compliance with County procedures.
- Respond to inquiries from employees, applicants, and the public regarding HR procedures, policies, and job opportunities.
- Support job fairs and other recruitment activities as part of the County's outreach and hiring efforts.
- Provide training support and functional guidance to other HR staff as needed.
- Assist with retirement eligibility calculations and process associated documentation.
- Perform general administrative tasks such as filing, data entry, record keeping, copying, and scheduling appointments.
- Answer multi-line phones, take messages, route calls, and assist walk-in visitors with employment-related inquiries.
Minimum Qualifications
High School Diploma or GED.Five (5) years of related work experience in general Human Resources.Supplemental Information
Screening And Compliance The offer of this Bernalillo County position requires compliance with the following :
Employee must successfully complete the post-offer employment medical examination and background investigation.Employee must comply with the safety guidelines of the County.Employee must complete required FEMA training(s) as assigned to position.Working Conditions
All essential duties are performed indoors.Duties are performed in a temperature-controlled environment.Duties are performed on an even surface, which may be carpeted or tile. Working surface is typically dry.Worker often works alone both with or without directions from supervisor.Equipment, Tools, And Materials
Equipment typically used in the performance of office duties includes telephone, computer, printer, and copy machine.Materials and products handled in the course of performing essential duties includes files, forms, reports, various other paperwork, and a wide variety of basic office supplies.