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Data Center Technician (L1-L4)
Data Center Technician (L1-L4)TEKsystems • Mount Pleasant, WI, United States
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Data Center Technician (L1-L4)

Data Center Technician (L1-L4)

TEKsystems • Mount Pleasant, WI, United States
21 days ago
Job type
  • Full-time
Job description

Microsoft is seeking skilled and motivated Data Center Technicians across all experience levels to support operations at our cutting-edge facility in Mount Pleasant, WI. As part of our global cloud infrastructure team, you'll play a critical role in maintaining the physical and virtual backbone of Microsoft Azure and enterprise services.

Whether you're looking to get i to the industry or bringing years of hands-on experience, this is an opportunity to work with industry-leading hardware, contribute to mission-critical operations, and grow your career in a high-tech, high-impact environment.

Key Responsibilities Depending on your level (L1-L4), responsibilities may include :

Hardware Installation & Maintenance

  • Rack, stack, and cable servers, network devices, and storage systems.
  • Install and replace components such as CPUs, DIMMs, SSDs, NICs, and power supplies.
  • Perform diagnostics and troubleshooting on hardware failures and performance issues.

System Monitoring & Operations

  • Monitor data center health using tools like DCIM, telemetry dashboards, and alerting systems.
  • Respond to incidents and service requests, escalating as needed.
  • Maintain accurate inventory and asset tracking using internal systems.
  • Security & Compliance

  • Follow strict physical security protocols and access controls.
  • Support audits and ensure compliance with Microsoft and industry standards (e.g., ISO, SOC, FedRAMP).
  • Advanced Technical Work (L3-L4)

  • Lead root cause analysis for recurring hardware or infrastructure issues.
  • Collaborate with engineering teams to implement new technologies and optimize performance.
  • Mentor junior technicians and contribute to process improvement initiatives.
  • Hardware & Systems You May Work With

  • Microsoft Azure servers and custom-built cloud infrastructure
  • Dell, HPE, and Cisco hardware
  • Network switches, routers, and firewalls
  • Storage arrays and backup systems
  • Virtualization platforms (e.g., Hyper-V, VMware)
  • Monitoring tools (e.g., DCIM, ServiceNow, SCOM)
  • Qualifications L1 - Entry-Level

  • Basic understanding of computer hardware and networking
  • Willingness to learn and work in a fast-paced environment
  • Strong attention to detail and ability to follow procedures
  • L2-L3 - Mid-Level

  • 2-5 years of experience in data center or IT operations
  • Familiarity with server hardware, cabling standards, and troubleshooting
  • Experience with ticketing systems and incident response
  • L4 - Senior-Level

  • 5+ years of experience in enterprise data center environments
  • Proven leadership in technical operations and project execution
  • Advanced troubleshooting and root cause analysis skills
  • sic understanding of computer hardware and networking
  • Willingness to learn and work in a fast-paced environment
  • Strong attention to detail and ability to follow procedures
  • L2-L3 - Mid-Level

  • 2-5 years of experience in data center or IT operations
  • Familiarity with server hardware, cabling standards, and troubleshooting
  • Experience with ticketing systems and incident response
  • L4 - Senior-Level

  • 5+ years of experience in enterprise data center environments
  • Proven leadership in technical operations and project execution
  • Advanced troubleshooting and root cause analysis skills
  • Pay and Benefits
  • The pay range for this position is $48.00 - $50.00 / hr.

    Eligibility requirements apply to some benefits and may depend on your job

    classification and length of employment. Benefits are subject to change and may be

    subject to specific elections, plan, or program terms. If eligible, the benefits

    available for this temporary role may include the following :

  • Medical, dental & vision
  • Critical Illness, Accident, and Hospital
  • 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
  • Life Insurance (Voluntary Life & AD&D for the employee and dependents)
  • Short and long-term disability
  • Health Spending Account (HSA)
  • Transportation benefits
  • Employee Assistance Program
  • Time Off / Leave (PTO, Vacation or Sick Leave)
  • Workplace Type
  • This is a fully onsite position in Mount Pleasant,WI.

  • Application Deadline
  • This position is anticipated to close on Oct 2, 2025.

    h4>

    About TEKsystems :

    We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

    The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

    About TEKsystems and TEKsystems Global Services

    We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

    The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

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    Data Center Technician • Mount Pleasant, WI, United States

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