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Manager, Modernization Field Operations

Manager, Modernization Field Operations

OtisPlano, Texas, USA
11 hours ago
Job type
  • Full-time
Job description

Date Posted : Country :

United States of America

Location :

OT700 : TDZ Urban Service TX 3901 E Plano Parkway Unit A721 Plano TX 75074 USA

Urban Elevator Services (UES) Texas is searching for a highly motivated Modernization Superintendent to drive productivity and the performance of modernization projects for the branch and customers. The Modernization Superintendent will be responsible for the modernization business including field operations customer satisfaction and overall general business management.

On a typical day you will :

  • Direct supervise and lead the performance of field operations for the Modernization side of Otis business
  • Supervise mechanics and installation teams
  • Achieve all financial performance targets including profit and working capital
  • Conduct field education training ensuring that will create and maintain a safe working environment
  • Regularly perform field safety audits jobsite inspections and develop site safety / logistics plans
  • Coordinate all material deliveries and issuing purchase orders
  • Must be able to develop and maintain professional and productive relationships with co-workers field employees clients and others in contact with the job
  • Forecast and schedule labor resources ensuring successful project completion maintaining customer quality assurance and improving efficiencies
  • Accurately analyze situations and assist in developing contingencies for estimates

What you will need to be successful

  • Elevator industry experience or experience leading field level associates / technicians in a similar industry preferred
  • Ability to work in a highly team-oriented and dynamic environment
  • Candidate must demonstrate strong written and verbal communication skills to effectively develop expectations and relationships with internal and external customers
  • Needs to be self-motivated and able to manage many simultaneous projects and responsibilities
  • Successful candidate should be very comfortable in a technical environment utilizing Microsoft based computer software
  • Strong leadership skills and goal-orientated with strong time management and organizational skills
  • High school diploma or equivalent required; bachelors degree preferred

    • Urban Elevator Services Texas is an independent elevator company acquired by Otis Elevator Company in 2025. Our business objective is to be recognized as the premier regional and more specifically local elevator maintenance repair and modernization company. We offer quality maintenance repair and modernization services for all types of vertical transportation systems regardless of the original manufacturer. Urban maintains the same core values of people safety quality and integrity. So just imagine where we can take you!

    If you live in a city chances are we will give you a lift or play a role in keeping you moving every day.

    Otis is the worlds leading elevator and escalator manufacturing installation and service company. We move 2.4 billion people every day and maintain approximately 2.4 million customer units worldwide the industrys largest Service portfolio.

    You may recognize our products in some of the worlds most famous landmarks including the Eiffel Tower Empire State Building Burj Khalifa and the Petronas Twin Towers! We are 72000 people strong including engineers digital technology experts sales and functional specialists as well as factory and field technicians all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide. We are proud to be a diverse global team with a proven legacy of innovation that continues to be the bedrock of a fast-moving high-performance company.

    When you join Otis you become part of an innovative global industry leader with a resilient business model. Youll belong to a diverse trusted and caring community where your contributions and the skills and capabilities youll gain working alongside the best and brightest keep us connected and on the cutting edge.

    We provide opportunities training and resources that build leadership and capabilities in Sales Field Engineering and Major Projects and our Employee Scholar Program is a notable point of pride through which Otis sponsors colleagues to pursue degrees or certification programs.

    Today our focus more than ever is on people. As a global people-powered company we put people passengers customers and colleagues at the center of everything we do. We are guided by our values that we call our Three Absolutes prioritizing Safety Ethics Quality in all that we do. If you would like to learn more about environmental social and governance (ESG) at Otis click here.

    Become a part of the Otis team and help us #Buildwhatsnext!

    Otis is An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability or veteran status age or any other protected class according to applicable law. To request an accommodation in completing an employment application due to a special need or a disability please contact us at

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    Required Experience :

    Manager

    Key Skills

    Time Management,Construction Experience,Managed Care,Management Experience,Microsoft Outlook,Utilization Management,Case Management,Pediatrics Experience,Salesforce,Relationship Management,Leadership Experience,Supervising Experience

    Employment Type : Full-Time

    Experience : years

    Vacancy : 1

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    Operation Manager • Plano, Texas, USA