Dispatcher Position
Robert Half is seeking a dispatcher to join a local and reputable organization. This role requires excellent communication, organization, and problem-solving skills. Whether overseeing workflows, routing schedules, or handling service inquiries, you'll be at the heart of operationsmaking you a key player in delivering exceptional solutions every day.
Key Responsibilities :
- Coordination and Scheduling : Develop and manage daily routes for drivers, technicians, or service teams, maximizing efficiency and timeliness.
- Communication : Serve as the primary point of contact for field staff and customers, effectively communicating updates, instructions, and resolving inquiries as needed.
- Issue Management : Address service disruptions or emergencies promptly, ensuring the best resolution for all parties involved.
- Documentation and Reporting : Maintain accurate records of schedules, updates, and service requests using software tools or manual tracking as necessary.
- Quality Assurance : Ensure proper routing and adherence to protocols to meet customer satisfaction and operational goals.
Requirements Qualifications :
High school diploma or equivalent required; additional education or certifications in logistics preferred.Previous experience in dispatch, logistics, or similar roles is a plus.Excellent verbal and written communication skills.Strong organizational skills and ability to multi-task effectively under pressure.Proficiency in dispatch software and tools, with a familiarity in MS Office Suite (Word, Excel, Outlook).Ability to problem-solve and make quick decisions in a fast-paced environment.Apply online today!