Clubhouse Director

Clubhouse Director

Welcome! Thank you for exploring a career with us! Our team of 480 dedicated employees share the desire to do meaningful work and make a difference in the lives of individuals with disabilities in Massachusetts, Connecticut, New York, Rhode Island, and Oklahoma.

Position : Clubhouse Director - Full Time

Location : Westfield, MA

Hours : 40 hours per week

Schedule : Monday - Friday 8am-5 : 00pm; occasional weekends, holidays, and evenings

Position Summary : The Clubhouse Director oversees the daily operations of the Clubhouse program, ensuring that members are supported in achieving their personal, social, and vocational goals. This role requires strong leadership, organizational, and communication skills to manage staff, foster community partnerships, and maintain program compliance and quality. The Director is responsible for supervising the team, supporting member engagement, and ensuring the Clubhouse operates in alignment with its mission and values.

Essential Duties and Responsibilities :

• Provide leadership and oversight of daily Clubhouse operations to ensure a welcoming, recovery-oriented, and member-driven environment.
• Supervise, train, and support staff; oversee hiring, onboarding, scheduling, and performance management for a team of approximately 810 employees.
• Facilitate team meetings and ongoing staff development to ensure high-quality service delivery and program growth.
• Oversee program budget management, including expense tracking, reporting, and adherence to financial guidelines.
• Build and maintain strong community partnerships to support member engagement, employment opportunities, and program visibility.
• Plan and coordinate community events and Clubhouse activities that promote inclusion, social connection, and awareness.
• Ensure compliance with organizational policies, grant requirements, and quality standards.
• Maintain accurate documentation and reporting within database systems and Microsoft Office programs.
• Collaborate with leadership on strategic planning, program evaluation, and improvement initiatives.

Qualifications :

Personal Attributes :

Work Environment :

"Viability values our employees and the talents that they bring with them every day. Last year 30 staff members were promoted within the agency to roles that supported their professional growth."

Full-time Viability staff members are eligible for the following :

Benefits & Perks for all Viability staff members :

To apply, please see the Careers section of our website at VIABILITY.org. If accommodations are needed for the application process, please call or text us at (413) 461-9486, and we will be happy to assist.