Banking Payments, Payment Experiences and Services (PxS) - Senior Associate, Product

Senior Associate For Payment Experiences And Services

The Senior Associate for the Payment Experiences and Services (PxS) Product team plays a crucial role in supporting move money services by managing backlogs, writing epics and user stories, and collaborating with scrum teams. This position requires working closely with product leads and stakeholders across the Banking Payments organization to ensure the successful development and implementation of payment solutions. The role requires strong communication skills, a solid understanding of agile methodologies, and experience in product management to effectively prioritize tasks and drive the product vision forward.

The Connected Commerce Banking Payments organization is a motivated, forward-thinking team comprised of highly talented product managers with a singular focus of delivering innovative payment services via the most important platforms of today and tomorrow. We seek to transform customer experiences, simplify the ways we do business, and tirelessly drive toward product excellence.

The Senior Associate, Payment Experiences and Services (PxS) will help drive product strategy and delivery for Banking Payments Move Money Services, focused on rebuilding legacy monoliths into modularized highly available services.

We are looking for a talented and impactful individual with both high IQ and EQ to drive strategic direction and integrate a business agenda that spans multiple teams, partners, and lines of business (LOBs). The ideal candidate should be highly organized, self-motivated, and possess strong strategic thinking and communication skills, with a keen focus on execution. This role demands someone who can effectively connect the dots across various stakeholders to ensure cohesive and successful outcomes.

Collaborate with product, analytics, business, and engineering partners to lead and develop product and design strategies.

Define, prioritize, and clarify user stories in coordination with other Product Managers, engineering leads, and the leadership team.

Work with business stakeholders and the India engineering team to maintain a healthy backlog and provide visibility across the enterprise, including at the executive level.

Collaborate with Agility Leads to run successful Release Planning and Sprint Planning sessions, as well as Sprint Reviews and Retrospectives.

Conduct pre-release reviews, including regression testing and quality assurance, to certify releases as production-ready, along with production validation.

Work closely with Product leads, developers, operations, and production management teams to research and resolve issues or defects that impact the customer experience.

Required Qualifications, Capabilities, and Skills :

3+ years of experience in product, financial services, technology, project management, or other relevant fields.

Experience working on projects that involve interaction with various stakeholders and technology within a financial domain.

Understanding of development processes, database usage, and microservices (e.g., Kafka, APIs).

Demonstrable experience as an interface between business and technical teams.

Agile project management experience, including proficiency in agile project management tools (i.e., JIRA Align, JIRA, Confluence, Lucid etc.).

Self-starter with a mindset focused on problem management / resolution and continuous improvement.

Effective communication skills (both verbal and written) for engaging with business and technical stakeholders and management.

Preferred Qualifications, Capabilities, and Skills :

Background in financial services, retail banking, or payments is a plus.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and / or discretionary incentive compensation, paid in the form of cash and / or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer / Disability / Veterans