Global Learning Analyst - Suffolk, VA

Norfolk, Virginia, US

Hampton, Virginia, US

Chesapeake, Virginia, US

Newport News, Virginia, US

Portsmouth, Virginia, US

Suffolk, Virginia, US

Information Technology

12349

Full-Time

No - Teleworking not available for this position

$63958.43 - $103933.76

Position Description & Qualifications

Position Description & Qualifications

Serco is seeking a motivated Global Learning Analyst to join our growing team of diverse professionals supporting our Joint Staff J7, Joint Lessons Learned Program team located in Suffolk, Virginia (on-site).

An active U.S. Department of Defense (DoD) Secret security clearance with the ability to obtain a Top Secret (TS) security clearance.

The selected candidate will be responsible for collecting and analyzing large datasets to uncover insights and create solutions that support organizational goals within the Collective Joint Training task order in support of the Joint Staff J7 located in Suffolk, VA. The candidate will combine technical, analytical, and communication skills to interpret data and influence decision-making.

In this role, you will :

Gather data from multiple sources and prepare it for analysis.

Analyze large volumes of unstructured data to identify trends and patterns.

Develop machine learning models and predictive algorithms to solve business problems.

Use statistical techniques to validate findings and ensure accuracy.

Automate processes using AI tools and programming.

Create clear, engaging visualizations and written reports to communicate results.

Work closely with different teams to apply data-driven insights.

Stay updated with the latest tools, technologies, and methods in data science.

To be successful in this role, you will have :

U.S. Citizenship.

An active U.S. Department of Defense (DoD) Secret security clearance with the ability to obtain a Top Secret (TS) security clearance.

A Bachelor's degree in Computer Science (CS), Data Analytics, or related discipline, with a minimum of 10 years of relevant experience.

The proven ability to design, plan, analyze, execute, assess, adjust, evaluate, and report activities with little supervision.

To be well founded, non-opinionated communication skills including ability to write / prepare formal reports is essential.

The proven ability to plan work and track / report progress.

The ability to work on-site in Suffolk, Virginia.

The ability to travel 10%.

Additional desired experience and skills :

Highly self-motivated and directed, with keen attention to detail.

Able to effectively prioritize tasks in a high-pressure environment.

Strong troubleshooting ability and demonstrated ability to think logically. Ability to support and explain technical positions on issues.

Ability to present ideas in user-friendly language.

Ability to effectively interact with customers, including technical personnel from internal and external stakeholders.

Ability to work in a collaborative troubleshooting environment.

Experience developing products (briefings and reports) for senior leaders.

If you are interested in supporting and working with our dedicated Serco team, then submit your application now for immediate consideration. It only takes a few minutes!

Military Veterans and Spouses encouraged to apply.

Company Overview

Serco Inc. (Serco) is the Americas division of Serco Group, plc. In North America, Serco's 9,000+ employees strive to make an impact every day across 100+ sites in the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state, provincial and local governments, and commercial clients. While your place may look a little different depending on your role, we know you will find yours here. Wherever you work and whatever you do, we invite you to discover your place in our world. Serco is a place you can count on and where you can make an impact because every contribution matters.

To review Serco benefits please visit : . If you require an accommodation with the application process please email : careers@ or call the HR Service Desk at 800-628-6458, option 1. Please note, due to EEOC / OFCCP compliance, Serco is unable to accept resumes by email.

Candidates may be asked to present proof of identify during the selection process. If requested, this will require presentation of a government-issued I.D. (with photo) with name and address that match the information entered on the application. Serco will not take possession of or retain / store the information provided as proof of identity. For more information on how Serco uses your information, please see our Applicant Privacy Policy and Notice.

Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email Agencies@ .

Serco is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Pay Transparency

Our Total Rewards package includes competitive pay, performance-based incentives, and benefits that promote well-being and work-life balance-so you can thrive both professionally and personally. Eligible employees also gain access to a wide range of benefits from comprehensive health coverage and health savings accounts to retirement plans, life and disability insurance, and time-off programs that support work-life balance. Program availability may vary based on factors such as contract type, location, hire date, and applicable collective bargaining agreements.

Salary range : The range for this position can be found at the top of this posting. This range is provided as a general guideline and represents a good faith estimate across all experience levels. Actual base salary will be determined by a variety of factors, including but not limited to, the scope of the role, relevant experience, job-related knowledge, education and training, key skills, and geographic market considerations. For roles available in multiple states, the range may vary to reflect differences in local labor markets. In addition to base salary, eligible positions may include other forms of compensation such as annual bonuses or long-term incentive opportunities. Benefits - Comprehensible benefits for full-time employees (part-time employees receive a limited package tailored to their role) :

Medical, dental, and vision insurance

Robust vacation and sick leave benefits, and flexible work arrangements where permitted by role or contract

401(k) plan that includes employer matching funds

Tuition reimbursement program

Life insurance and disability coverage

Optional coverages that can be purchased, including pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection

Birth, adoption, parental leave benefits

Employee Assistance Plan

To review all Serco benefits please visit : .

Serco complies with all applicable state and local leave laws, including providing time off under the Colorado Healthy Families and Workplaces Act for eligible Colorado residents, in alignment with our policies and benefit plans. The application window for this position is for no more than 60 days. We encourage candidates to apply promptly after the posting date, as the position may close earlier if filled or if the application volume exceeds expectations. Please submit applications exclusively through Serco's external (or internal) career site. If an applicant has any concerns with job posting compliance, please send an email to : careers@ .