Talent.com
Revenue Cycle Supervisor
Revenue Cycle SupervisorSentido Health • Tomball, TX, US
No longer accepting applications
Revenue Cycle Supervisor

Revenue Cycle Supervisor

Sentido Health • Tomball, TX, US
2 days ago
Job type
  • Full-time
Job description

Job Description

Job Description

Sentido Health is hiring a full-time, in-office, Revenue Cycle Supervisor in Tomball, TX! If you’re a natural leader who thrives on driving results, streamlining processes, and mentoring your team – this is your role. You’ll oversee billing, collections, and cash posting operations while helping shape the future of our revenue cycle department. We’re looking for someone with 3 to 5 years of DME experience, strong payer knowledge, and a passion for improving efficiency and outcomes. Ready to make an impact? Apply today and grow with us!

Why Sentido Health?

We value our employees and offer a competitive benefits package that includes :

  • 80 to 160 hours of PTO, based on tenure.
  • Quarterly bonuses based on company performance.
  • 401K Plan 100% matching at 4%, with a half match at 5%-6%
  • Comprehensive medical, dental, vision, life, accidental, and GAP insurance.
  • Free gym membership for full-time employees, or a stipend of $25 if the gym we provide membership with is not geographically available in your area.
  • Telehealth services.
  • Internal growth and developmental opportunities.

Salary Grade / Level / Family / Range

Full-Time, Exempt, Salary / $65,000 to $75,000 annually.

Reports to

VP of Operations

Summary

The Revenue Cycle Supervisor oversees daily operations within the team, ensuring accurate billing, timely collections, proper cash posting, and adherence to payer and compliance guidelines. This role focuses on leading staff to achieve key performance metrics, reducing aged A / R, and improving cash flow for the company.

Essential Functions

  • Supervise daily activities of billing, collections, and cash posting teams.
  • Establish workflows for claims submission, follow-up, denials management, and payment posting, and ensure staff compliance
  • Monitor productivity and quality metrics; provide coaching, training, and accountability for staff.
  • Schedule and conduct weekly team meetings to review performance, address barriers, and set improvement goals.
  • Ensure coverage for critical functions during staff absences or workload surges.
  • Create, maintain, and improve standard operating procedures (SOPs) for all revenue cycle functions.
  • Monitor claim rejections, denials, and underpayments; ensure timely correction and resubmission.
  • Collaborate with management to identify process gaps and implement improvements to increase efficiency.
  • Review bad debt and write-offs weekly; identify preventable causes and corrective action plans.
  • Generate and analyze key revenue cycle reports, including aging, DSO, collection rate, and denial trends.
  • Provide weekly performance updates to management, including root-cause analysis of underperformance areas.
  • Track and report on payer trends, compliance issues, and staff productivity.
  • Ensure all billing activities meet payer, Medicare, and Medicaid regulations for DME.
  • Verify that claims include proper documentation, modifiers, and authorization when applicable.
  • Partner with Quality Assurance and Compliance departments to address audit findings and training needs.
  • Monitor staff adherence to HIPAA and company confidentiality standards.
  • Work closely with Customer Service, Intake, and Order Processing teams to resolve upstream issues affecting billing.
  • Communicate cross-departmental concerns to management and assist in developing resolutions.
  • Support management in developing and implementing departmental KPIs and incentive programs.
  • Experience, Education, and Qualifications

  • Minimum 3–5 years of experience in DME revenue cycle operations (billing, collections, or cash posting).
  • Bachelor’s Degree preferred, or equivalent related experience in healthcare setting.
  • Prior supervisory or team lead experience required.
  • Strong understanding of Medicare, Medicaid, and commercial payer requirements.
  • Proficiency with DME billing systems
  • Excellent communication, analytical, and problem-solving skills.
  • Ability to train, motivate, and hold team members accountable for performance.
  • Knowledge of HIPAA, compliance, and audit procedures.
  • Performance Expectations

  • Meet or exceed established A / R aging, DSO, and cash collection targets.
  • Maintain error rates below department standards.
  • Ensure timely and accurate staff reporting and issue escalation.
  • Delivers daily / weekly / monthly performance summaries to management
  • Competencies

  • Strong interpersonal awareness and ability to address individual needs and concerns.
  • Self-motivated and able to work independently.
  • Excellent verbal and written communication skills.
  • Follows instructions accurately and effectively.
  • Professional and courteous phone and email communication.
  • Skilled in data gathering, reporting, and documentation.
  • Effectively manages priorities and pending tasks.
  • Maintains confidentiality and ensures HIPAA compliance.
  • Supervisory Responsibility

    Oversees the daily workflow of the team.

    Hires, trains, evaluates, and initiates disciplinary action for the supervised employees.

    Work Environment

    In-office : 27905 Commercial Park Rd., Suite #240, Tomball, TX 77375

    Physical Demands

    This role is in a professional office setting with moderate noise level. The position requires regular use of standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines. The work environment is fast-paced and may involve frequent interruptions, shifting priorities, and regular interaction with patients, families, referral sources, and clinical staff. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the role.

    The position is primarily sedentary and requires the ability to sit for extended periods of time while performing computer-based tasks and telephone communications. The role involved frequent use of hands and fingers to operate computer keyboard, mouse, and other office equipment. The employee must be able to effectively communicate verbally and in writing. Occasional standing, walking, reaching, and light lifting (up to 10 pounds) may be required.

    Position Type / Expected Hours of Work

    This is a full-time position. Days and hours of work are Monday through Friday, 8 : 00 AM to 5 PM. Some after-hours may be required.

    Travel

    Some may be required.

    Other Duties

    Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

    Statements

    Sentido Health participates in the E-Verify program to confirm the employment eligibility of all newly hired employees. Sentido is an Equal Opportunity Employer. We provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type based on race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. If you require reasonable accommodation to apply for this position, participate in the interview process, or perform essential job functions, please contact Human Resources.

    Create a job alert for this search

    Supervisor Revenue Cycle • Tomball, TX, US

    Related jobs
    Revenue Cycle Analyst

    Revenue Cycle Analyst

    Houston Methodist • Houston, TX, US
    Full-time
    At Houston Methodist, the Revenue Cycle Analyst position is responsible for facilitating data and analytics and various data driven initiatives pertinent to the revenue cycle within the organizatio...Show more
    Last updated: 30+ days ago • Promoted
    Senior Revenue Cycle Strategist

    Senior Revenue Cycle Strategist

    VirtualVocations • Houston, Texas, United States
    Full-time
    A company is looking for a Senior Revenue Cycle Strategy Partner.Key Responsibilities Leads complex strategic projects and initiatives across the revenue cycle, including opportunity assessments ...Show more
    Last updated: 30+ days ago • Promoted
    Revenue Cycle Analyst

    Revenue Cycle Analyst

    Common Spirit Health • Houston, TX, US
    Full-time
    The posted compensation range of $26.CommonSpirit in good faith believes it might pay for this particular job, based on the circumstances at the time of posting. CommonSpirit may ultimately pay more...Show more
    Last updated: 30+ days ago • Promoted
    Power BI Revenue Cycle Analyst

    Power BI Revenue Cycle Analyst

    VirtualVocations • Pasadena, Texas, United States
    Full-time
    A company is looking for a Power BI with Revenue Cycle Management professional.Key Responsibilities Translate ambiguous business problem statements into actionable solutions Perform detailed ana...Show more
    Last updated: 5 days ago • Promoted
    Healthcare Revenue Cycle Analyst

    Healthcare Revenue Cycle Analyst

    VirtualVocations • Humble, Texas, United States
    Full-time
    A company is looking for a Healthcare Revenue Cycle Data Analyst.Key Responsibilities Analyze revenue cycle performance and develop strategies to improve cash flow and reduce outstanding accounts...Show more
    Last updated: 4 days ago • Promoted
    Revenue Cycle Supervisor

    Revenue Cycle Supervisor

    US Oncology Network-wide Career Opportunities • Houston, TX, United States
    Full-time
    This full-time position will support the.Medical Oncology / Radiation Department.Dotson Road Suite 300 clinic in Houston, Texas with 30% travel to Tomball and Cypress clinics.Typical work week is Mon...Show more
    Last updated: 6 hours ago • Promoted • New!
    Restaurant Delivery - Onboarding / Onboard

    Restaurant Delivery - Onboarding / Onboard

    DoorDash • Magnolia, TX, United States
    Full-time +1
    DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day. As a Dasher, you’ll stay busy with a var...Show more
    Last updated: 30+ days ago • Promoted
    Restaurant Delivery - Sign Up in Minutes

    Restaurant Delivery - Sign Up in Minutes

    DoorDash • Waller, TX, United States
    Full-time +1
    DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day. As a Dasher, you’ll stay busy with a var...Show more
    Last updated: 30+ days ago • Promoted
    Restaurant Delivery - Flexible Schedule

    Restaurant Delivery - Flexible Schedule

    DoorDash • Simonton, TX, United States
    Full-time +1
    DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day. As a Dasher, you’ll stay busy with a var...Show more
    Last updated: 30+ days ago • Promoted
    Restaurant Delivery - Receive 100% of Customer Tips

    Restaurant Delivery - Receive 100% of Customer Tips

    DoorDash • Waller, TX, United States
    Full-time +1
    DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day. As a Dasher, you’ll stay busy with a var...Show more
    Last updated: 30+ days ago • Promoted
    Revenue Cycle Supervisor

    Revenue Cycle Supervisor

    Sentido Health • Tomball, TX, United States
    Full-time
    Sentido Health is hiring a full-time, in-office, Revenue Cycle Supervisor in Tomball, TX! If you're a natural leader who thrives on driving results, streamlining processes, and mentoring your team ...Show more
    Last updated: 6 hours ago • Promoted • New!
    Restaurant Delivery - Be Your Own Boss

    Restaurant Delivery - Be Your Own Boss

    DoorDash • Anderson, TX, United States
    Full-time +1
    DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day. As a Dasher, you’ll stay busy with a variety o...Show more
    Last updated: 2 hours ago • Promoted • New!
    Certified Revenue Cycle Coordinator

    Certified Revenue Cycle Coordinator

    VirtualVocations • Humble, Texas, United States
    Full-time
    A company is looking for a Patient Financial Services Coordinator.Key Responsibilities Coordinates daily work assignments and monitors productivity and quality metrics for PFS staff Serves as a ...Show more
    Last updated: 2 hours ago • Promoted • New!
    Restaurant Delivery - Flexible Onboarding

    Restaurant Delivery - Flexible Onboarding

    DoorDash • Brookshire, TX, United States
    Full-time +1
    DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day. As a Dasher, you’ll stay busy with a var...Show more
    Last updated: 30+ days ago • Promoted
    Revenue Cycle Systems Analyst

    Revenue Cycle Systems Analyst

    VirtualVocations • Houston, Texas, United States
    Full-time
    A company is looking for a Revenue Cycle Systems Analyst with Epic HB Claims experience.Key Responsibilities Develop, test, and maintain Epic modules and applications related to Revenue Cycle and...Show more
    Last updated: 26 days ago • Promoted
    Restaurant Delivery - Start Earning Quickly

    Restaurant Delivery - Start Earning Quickly

    DoorDash • Waller, TX, United States
    Full-time +1
    DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day. As a Dasher, you’ll stay busy with a var...Show more
    Last updated: 30+ days ago • Promoted
    Drive with DoorDash - Receive 100% of Customer Tips

    Drive with DoorDash - Receive 100% of Customer Tips

    DoorDash • Anderson, TX, United States
    Full-time +1
    DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day. As a Dasher, you’ll stay busy with a variety o...Show more
    Last updated: 2 hours ago • Promoted • New!
    Delivery Driver - Receive 100% of Customer Tips

    Delivery Driver - Receive 100% of Customer Tips

    DoorDash • Navasota, TX, United States
    Full-time +1
    DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day. As a Dasher, you’ll stay busy with a variety o...Show more
    Last updated: 2 hours ago • Promoted • New!