Property & Casualty Support Consultant

A company is looking for a Customer Resolution Support Consultant II.

Key Responsibilities

Coordinates, researches, and responds to formal complaints from various sources

Reviews and compiles claim documents for File Sharing Requests from law enforcement and insurance carriers

Conducts timely reviews of policies written by Managing General Agencies, analyzing underwriting guidelines and related documents

Required Qualifications

Comprehensive property and casualty insurance experience

Valid Property & Casualty (P&C) license or willingness to obtain one during training

Proficient in managing formal and informal complaints across various coverage types

Tech-savvy and proficient with Microsoft Office programs

Familiarity with claims processes, compliance standards, and quality assurance processes