Call Center Customer Service Representative (Tampa)

Call Center Customer Service Representative

Automation Personnel Services is looking for Customer Service Representatives for a Call Center based in Tampa, FL. In this role, you will have the opportunity to work for a well-established family-owned wholesale distribution center.

Pay Rate : $15.00 to $20.00 per hour, depending on experience.

Schedule and Hours : Monday through Friday, 8 : 30 am to 5 : 00 pm.

Call Center Customer Service Representative Duties and Responsibilities

• Reach out via phone and email to assigned accounts regularly to build lasting relationships.
• Ensure account and contact information is accurate and up to date.
• Assist clients in placing orders and answering questions to ensure a great overall experience.
• Inform and suggest new products to current accounts.
• Escalate client issues to the appropriate departments when necessary.

Call Center Customer Service Representative Qualifications and Requirements

High school diploma or equivalent

1+ year related experience in a call center environment

Energetic with a positive demeanor

A team player who collaborates well with others

Willing to learn and grow within the company

Dedicated to improving and developing skills

Job Type : Full-time, Temporary to Hire

Benefits :

Weekly Pay

401(k) retirement plan

Medical, dental, vision, short-term disability and life insurance

5 paid Vacation Days after 1 year of continuous service (paid as a service bonus)

6 paid Holidays after 1500 continuous hours of service within a calendar year

Interested in this job? Click Apply Now, email your resume to apsTampa@apstemps.com, or call us at 813.888.7508 to learn more. You can also apply in person at our office located at Automation Personnel Services Tampa Branch 3918 West Hillsborough Ave. Tampa, FL 33614.

Bonus Opportunity! We are also offering a $50.00 referral bonus. Both employee and referral must stay on assignment for 30 days to receive the payout.

About Automation Personnel Services

Automation Personnel Services is an award-winning staffing agency with more than 30 years of experience in manufacturing and light-industrial staffing. Automation Personnel Services is the winner of the ClearlyRated Best of Staffing Talent Award from 2019-2024, and the ClearlyRated Best of Staffing Client Award from 2016-2024. Automation Personnel Services is also the recipient of the Safety Standard of Excellence Award by the American Staffing Association and was named one of the Best Staffing Companies to Work For 2022 by CIO Views Magazine.

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Equal Opportunity Employer APSTampa