Contract Entitlement Manager, Strategy & Investment, Data & Digital

Join Te Whatu Ora at a key time of change where you will meaningfully contribute to our kaupapa of creating a more equitable, accessible, cohesive and people-centred health system. This is mahi that will improve the health and wellbeing of everyone in Aotearoa, and we've got an opportunity for you to be part of it.

Te whiwhinga mahi | The Opportunity

Our Strategy & Investment team plays a vital role in shaping our Te Whatu Ora strategies for Data and Digital. We work closely with our partners to create and maintain our strategy and roadmaps, ensuring that our priorities are met, and the vision comes to life.

Our focus is on providing leadership, managing services, and overseeing architecture to align with our strategic goals. Additionally, we're excited to lead Strategic Partnership Management. This involves fostering partnerships with industry providers, managing relationships with national partners like Microsoft, AWS, and Spark, and handling Data and Digital Contract Management alongside Procurement. Our team develops and maintains frameworks, agreements, and roadmaps to keep everything running smoothly.

Mōu | About you

As a valued member of our team, your role is all about building strong connections and driving successful partnerships. You'll work closely with our Supplier Relationship Managers and delivery teams to ensure smooth interactions with our suppliers. Your support will be crucial for our Data and Digital teams to make the most out of our contracts and commercial relationships, ensuring compliance with contractual terms.

Collaboration is at the heart of what you'll do. By engaging with our various delivery teams across Data and Digital, you'll help everyone understand and make the most of the benefits our contracts offer. As a problem-solving guru, you'll identify any challenges and work hand-in-hand with the business to find effective solutions. Your role will involve collaborating with commercial, procurement, and software asset management teams to understand compliance requirements inside and out, ensuring all operational teams are aligned. Your sharp eye will spot risks, and your insights will guide us in developing agreed-upon solutions. With your support, contract audits will be a breeze for our operational teams.

Innovation is in our DNA, and you'll play a crucial part in helping our Supplier Relationship Managers establish governance frameworks that foster innovation and maximize value. Working collaboratively with suppliers will come naturally to you, ensuring that reporting is clear, effective, and outcome oriented. Our commitment to continuous improvement is where you shine – you'll keep a close watch on supplier SLAs and KPIs. Your talent for spotting opportunities for enhancement will drive our ongoing evolution. And should any challenges arise in supplier performance, you'll be there to lend a hand and find practical solutions.

Your partnership extends within our organisation as well. You'll collaborate closely with the business and the Data & Digital delivery teams. Together, we'll nurture strong relationships across our supplier portfolio. Your strength lies in managing relationships according to our agreed-upon supplier management plans. You'll also be the driving force behind surveys that gauge these relationships, encouraging open feedback and seizing opportunities for growth and improvement.

Preference will be given to applications of significantly affected Kaimahi through the change process.

Ngā pūkenga me ngā wheako | Skills and experience

• Needs to draw on relevant longer-term experience specific to the job and work demands, acquired over time – minimum 5 years. Has proven experience in ICT relationship management, ICT commercial project or procurement strategy/planning/management in a large, complex environment preferably developed in operational or programme delivery roles. Ability to negotiate and resolve contractual issues, including failure to meet contractual obligations by external or internal parties, and support our teams to establish appropriate relationship governance.
• Analytical and technical skills, including the ability to collect, assimilate, and summarise raw data in a systematic way to build a useful dataset for analysis.
• Effective oral and written communication skills for a variety of audiences, and ability to produce high quality commercial documentation clearly, articulately, and succinctly.
• Previous responsibility at a leadership level for developing, maintaining, and influencing relationships and partnerships across sectors and organisations including with Māori and Pacific Peoples and groups. Proven relationship building skills and well-developed communication skills. Leadership level experience putting into practice the expectations outlined in Te Tiriti o Waitangi in their position.

Ka kawea e koe | You will bring:

• A commitment to being a good Te Tiriti partner in all your actions. This includes an understanding of the significance of and obligations under Te Tiriti o Waitangi, and the ability to apply Te Tiriti principles in a meaningful way in this role
• Competency with te ao Māori, tikanga, and te reo Māori or a commitment to starting your journey and taking ownership of your learning and growth

Ko te mahi e tika ana mō te ao hurihuri nei | Work that suits today's ever-changing world

Te Whatu Ora supports flexible and hybrid working for our kaimahi. In roles that don't require an in-person element, we encourage you to ‘work from where you are.' We want our national teams to be made up of diverse people from across the motu, just like our health system.

Tō mātou whakahaere ki te tika, te rerekētanga, me te whai wāhi mai |Our commitment to equity, diversity and inclusion

Our name, Te Whatu Ora, means ‘the weaving of wellness'. Whatu is the combining together of people, resources, organisations, thoughts and actions for the betterment and wellbeing of all. Whatu is also a direct reference to the pupil of the eye, and the vision required of the new entity and system.

At Te Whatu Ora we acknowledge and respect our people's diversity and spiritual needs, ensuring a safe workplace that is a whānau orientated and supportive environment. We are working towards a system that better meets the complex demands of a growing population, addresses the persistent inequalities experienced by Māori and ensures greater access, experience and outcomes for those traditionally not well served by the system – Māori, Pacific and Disabled People.

Tō tūranga i roto i Te Whatu Ora | Your place in Te Whatu Ora

When you join us, you become part of transforming the health system. This is a once in a life-time change, that will touch the lives of everyone in Aotearoa, and future generations. We want to see the real you in your application and welcome the real you on board if you come and work with us. Skills are gained across many areas of our life, not just in formal employment. If you can demonstrate the skills listed in the ad, but the experience was gained through whānau life, community or mahi aroha (volunteering) we encourage you to apply and share your story with us in your cover letter.

We particularly welcome applications from our diverse Māori, Pacific, disabled, and rainbow communities.

Me pēhea te tuku tono | How to apply

To view the position description and/or apply for the role (by submitting your cover letter and CV), please click “APPLY NOW.” For tracking and reporting purposes, all applications must be submitted through our online career portal. If you have any questions about the role, please feel free to contact Jayme at careers@health.govt.nz

Preference will be given to applications of significantly affected Kaimahi through the change process.