IOS (Infrastructure and onsite services) Support Technician- Dublin, VA ONSITE

Tekfortune is a fast-growing consulting firm specialized in permanent, contract & project-based staffing services for worlds leading organizations in a broad range of industries. In this quickly changing economic landscape, virtual recruiting and remote work are critical for the future of work. To support the active project demands and skills gaps, our staffing experts can help you find the best job for you.

• Title : IOS (Infrastructure and onsite services) Support Technician;

Location : Dublin, VA ONSITE

Mandatory Skills OR Primary Skill

Minimum of 3- 5 years of IT experience preferred.

ITIL 4, MOS, DCSE, A+ and Network+ (IOS) certifications in at least two of these areas is strongly encouraged.

The Onsite Technician role is the local representation of Group IT for a specific business production environment. In this role it is critical to work together with regional and global colleagues to deliver new and upgraded infrastructure for business solutions and the end-user IT environment. This includes, but is not limited to, hosting platforms (typically x86), Windows OS, LAN (wired and wireless), Windows enterprise client solutions for office and factory, personal mobility, and some specialized devices. These technologies are highly standardized in Group IT business practice and much of the work is conducted according to standard processes and methodologies

This position performs analytical, technical, and administrative work in efforts to support local end-users, remote end-users, and production lines. Additionally, this position utilizes global processes to achieve the end results. The IOS Onsite goal is to achieve total end-user satisfaction for technical issues by possessing exceptional customer service skills, willingness to travel & work overtime, and most importantly work as a team.

Ideally at least 3 - 5 years experience in a Help Desk and support environment.

Minimum of 3- 5 years of IT experience preferred.

ITIL 4, MOS, DCSE, A+ and Network+ (IOS) certifications in at least two of these areas is strongly encouraged.

Experience working in a highly matrixed organization.

Ability to work in a team environment, manage multiple clients, and provide consultative skills throughout the process.

Ideal candidate will be highly motivated with a strong sense of urgency.

For more information and other jobs available please contact our recruitment team at careers@tekfortune.com . To view all the jobs available in the USA and Asia please visit our website at .