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Busser

Busser

Mission Management GroupBeverly, MA, US
30+ days ago
Job type
  • Full-time
Job description

Description

The Busser is responsible for providing the guest with a positive dining experience through excellent organization skills, professional and positive manner while assisting other team members maintain, clear and reset tables.

Main Responsibilities :

  • Provide excellent guest service according to expectations outlined in the training manual § Maintain, clear and reset tables quickly and efficiently
  • Assist with delivery of bread and water service
  • Pre-bus and maintains tables, consistently throughout shift
  • Stock and maintain side stations
  • Stocks and maintain clean glassware, flatware and work areas throughout the restaurant
  • Stock and maintain linen pars and levels
  • Respond to guest requests in a clear and polite manner
  • Complete daily and weekly side work on a consistent and thorough basis
  • Assist other team members as necessary
  • Stock and maintain cleanliness of restrooms
  • Complete additional tasks as assigned by the management team
  • Keep management informed of any problems, complaints from guests or other team members
  • Follow all company policies as outlined in company handbook

Accountabilities :

  • Addresses all guests in a manner consistent with company standards in providing quality product and service
  • Takes all actions with the guest's best interest in mind, to build new business and avoid guest complaints
  • Adheres to all Busser expectations as defined in the training manual at 100%
  • Requirements

  • Read, understand and speak English. Able to communicate clearly and concisely § Able to stand for an eight-hour shift
  • Able to lift up to 50 lbs
  • Able to reach above head and bend to put items on the floor or low shelves
  • Able to climb stairs and ladders
  • Able to repetitively lift glass racks, bus buckets and other items § Able to work as part of a team for the benefit of the guest
  • Able to work at a consistently fast pace in a loud environment
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    Busser • Beverly, MA, US