BH Management is hiring : Senior Community Manager in Denver

Overview

Position : Senior Community Manager

JOB TITLE : Senior Community Manager

Unit Size : No less than 1500 units / beds or multiple communities

REPORTS TO : Regional Manager

DIRECT REPORTS : Yes

Who We Are

BH is a people-first multifamily owner and operator that grew from a small startup into one of the nation\'s largest commercial real estate companies. Founded in 1993, BH is celebrated for its simple commitment to doing business the right way and investing in its team. Today, BH manages over 100,000 units, employs over 2,800 people, owns its processes in-house, and is praised by Fortune Magazine as the “Best Workplace for Women,” “Best Workplace for Millennials,” and “Best Workplaces for Diversity.” Powered by innovation and a can-do attitude, BH improves daily, striving to construct a smarter way to live, invest, manage, and grow.

BH is passionate about setting the standard in the multifamily industry. We are a welcoming band of go-getters who think big, sweat the details, and take our work (but never ourselves) too seriously. We set our sights high, own our mistakes, and turn lemons into lemonade. We are incredibly proud of where we\'ve come from and are ready to tackle what\'s next. Come join us!

Role Overview

As the Senior Community Manager, you\'ll have a big mission. If you choose to accept it, your mission will be the successful day-to-day financial, administrative, sales and marketing, and maintenance operations of the community while ensuring company standards are achieved, and excellent customer service is delivered. Exhibits strong commitment to the service needs of the internal and external customer. Represents the company in a professional and courteous manner. As you can likely tell, \'how\' things are done matters just as much as ‘what’ was done here at BH!

Key Responsibilities

Regularly inspects the property ensure company standards are being met; takes appropriate action to establish property compliance with safety, industry and state / city / federal regulations to ensure safe and stable operation of the property at all times; identifies areas of improvement and offers suggestions to improve the efficiency, productivity and profitability of the property.

Gathers, analyzes and interprets current market and economic trends that may impact the property and implements marketing and leasing strategies to achieve the property’s occupancy and revenue goals. Monitors and analyzes traffic logs, budget guidelines, renewal information, marketing data, etc. to be able to give up to date and proper information as requested.

Develops resident retention by communicating and responding to residents in a timely manner and taking necessary action to address service issues; monitors resident satisfaction in person or through follow-up calls to ensure a positive living experience.

Manages and coordinates requests for repairs and maintenance and ensures appropriate response to resident requests for service orders; verifies, inspects and confirms status of all vacant units; oversee and ensure that established preventative maintenance programs are implemented, followed and documented per BH program guidelines.

Partners with Regional Manager to create operating income / expense budgets that reflect the owners’ objectives for property operations, cash flow requirements and leasing strategy; ensures all budgeting guidelines and financial systems relating to purchase order systems as well as expense monitoring and approval are followed as per BH policy; ensures all payables and Purchase Orders for the asset are processed timely and accurately; monitors and reviews all vendor statements balances including balance forwards.

Reviews monthly income and expense reports and reports on any variance from budget; coordinates collection and documentation of all revenues following lease obligations of tenants and the owners’ policy on accounts receivable; collects delinquent accounts promptly in adherence to BH policy; Prepares related weekly / monthly property operational and financial reports to include, but not limited to : petty cash, variance, leasing, renewal, financial.

Hires, trains, supervises, develops, and mentors property staff in accordance with company policies, procedures, and directives; conducts performance evaluations, and corrective action as needed.

Other duties as assigned.

You Have

5+ years of prior property management experience.

Ability to travel via car or plane on average of 25% of the time.

Advanced MS Office Word / Excel and computer technology skills.

Strong written and verbal communication skills.

Prior leadership experience required.

High School or GED (General Education Diploma) required, some college is a plus.

Where required by law, must have state leasing license or ability to obtain the required license(s) within the timeframe required by law.

Seniority Level : Experienced

Industry : Property Management

Employment Type : Full-Time

Location : Onsite

Work Schedule : Monday-Friday (work schedule may vary).

At BH / B.HOM , we believe our strength lies in our people. We are proud to be an Equal Employment Opportunity Employer, committed to fostering a workplace where everyone feels included, valued, and heard. Our posted compensation reflects the value of talent across multiple U.S. markets and is based on job-related knowledge, skills, and experience.

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