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Visual Merchandiser - Danbury Fair Mall Job at H&M in Danbury

Visual Merchandiser - Danbury Fair Mall Job at H&M in Danbury

MediabistroDanbury, CT, United States
30+ days ago
Job type
  • Full-time
Job description

Company Description

Job Description

About the Role

As a Visual Merchandiser, you contribute to an inspiring, elevated, and consistent customer experience by implementing visual standards and commercial excellence. You will be responsible for executing the visual, commercial, and styling curation according to visual & commercial guidelines for the store. You will also use your trend and competitor awareness to provide colleagues with the correct information, coach, upskill and develop the store team to contribute to a great customer experience.

A Day in the Life

Working at H&M means no two days are ever the same, but a typical day will include the following responsibilities :

  • Contribute to the total OMNI customer experience in your store by ensuring visual and commercial curation according to guidelines (In-direct).
  • Represent yourself and the H&M Brand positively during customer interactions (Direct).
  • Organize and plan your workload according to store activation plan and adapt based on business needs in collaboration with your Store Management team and Area Visual Manager.
  • Launch and maintain the latest global campaigns and sale activities on time according to H&M Brand Standards.
  • Ensure good garment care, stock levels, and give input on allocation to Store Management and Area teams.
  • Perform sales report (KPIs) follow-up, identify and prioritize visual & commercial opportunities in collaboration with Store Management team.
  • Create efficient and effective actions to increase customer satisfaction to reach sales targets, store goals, budget, and follow-up actions in collaboration with Store Management team.
  • Follow all procedures, best practices for OMNI services, operational routines, legal requirements, and communication in all areas of the store with Store team.

Fashion & Trend Awareness

  • Keep up-to-date with fashion scene, trends, tendencies, styles, products, brands, competitors, and relevant influencers.
  • Plan time for fashion & trend awareness to understand trend theory and mood boards for styling techniques and product presentation to anticipate our customer's needs and enhance our shopping experience in store.

    • Team & Development

  • Share, inspire and educate your store teams, keep them updated with seasonal changes, fashion trends, relevant visual & commercial information, in-store communication, including price perception.
  • Coach and develop the Store teams visual and commercial skills to secure high quality of product & commercial presentation according to guidelines.
  • Support & develop daily routines and best practices for your Store team to always ensure a consistent level of visual & commercial standard while maintaining customer service engagement.
  • Develop and coach talents and provide onboarding training to new colleagues.
  • Organize, provide, and carry out the visual & commercial upskilling for you and your colleagues.
  • Complete Visual Competencies & Commercial 4 All trainings based on Regional & Sales Market learning and development goals.
  • Support Sales Market and Area teams with expansion (store projects) needs.

    • Visual & Commercial Execution

  • Execute the visual & commercial curation & styling for the store based on commercial calendar, allocation, store activation plan and fashion trends according to mood boards and direction from the visual & commercial guidelines.
  • Carry out sample picking best practice routines including stockroom garment quantities, accessories, and shoes to ensure you create clear trends and stories according to inspiration from the visual & commercial guidelines.
  • Secure window & styling execution according to visual & commercial guidelines to create inspirational and commercial customer experience.
  • Provide good customer flow by maintaining commercial layout, fixtures, to secure the best trend story placement.
  • Secure a strong balance and the maintenance of price signs in windows and throughout the store following guidelines according to Global strategy and Sales Market requirements.
  • In collaboration with Facilities Management ensure all lighting is working correctly, aimed to highlight our products and display forms in windows and throughout the store.
  • Maintain and care for all display forms and interior material (fixtures & fittings) with sustainability in mind.
  • In collaboration with Area Visual Manager ensure your store navigation is maintained and kept up to date according to latest guidelines and store layout.
  • Ensure your store has enough quantities of sale and other activity including POS material according to local routines.
  • Keep sales floor and back of house clean, organized, and safe according to local security guidelines.

    • Qualifications

    Who You Are

  • You should be curious and creative; always looking for inspiration, proactive, solution-focused, flexible, with effective communication skills to achieve results cross-functionally.
  • We look for individuals with fashion interests and leadership skills who can apply their visual and commercial experience working in a dynamic environment.
  • Experience with being solution-focused to improve product presentation and commercial execution in store.
  • Good knowledge of visual, commercial, and operational best practices, routines, and tools.
  • Know how to manage, follow-up and act on selling equation and weekly sales reports.

    • Why You'll Love Working at H&M

  • We value diverse backgrounds, including race, ethnicity, gender, age, religion, sexual orientation, and disability.
  • We pride ourselves on being a values-driven organization, guided by our 7 unique values that have been part of our success story for over 75 years.
  • You’ll have access to our Colleague Resource Groups (CRGs) for community and networking opportunities.
  • We are an inclusive company where you're encouraged to be yourself at work.
  • You will have access to a large global talent community for career growth.
  • We support your overall wellbeing with comprehensive benefits including health insurance, wellness and family support programs, retirement plans, paid leave, and community days.
  • You can express your personal style with our employee discount at H&M, & Other Stories, and COS.

    • Additional Information

    Compensation : expected base salary range is $16.99 - $19.11 / hour

    We are committed to providing reasonable accommodations for applicants with disabilities. If you require assistance, please contact us at https : / / hm.ethicspoint.com .

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