Transaction Management Ops Analyst

Transaction Management Ops Analyst

This job is responsible for moderately complex transaction and fulfillment processing, including the movement of assets into and out of accounts. Key responsibilities include reconciliation, settlement, and trade and transfer support, and providing quality service and operations support for internal business partners and external clients, in accordance with established guidelines and procedures. Job expectations include handling in operational processes which may carry medium to high levels of monetary risk and assisting in training less experienced team members.

Responsibilities

• Performs moderately complex transaction processing and reconciliation with medium to large monetary impact according to the established written guidelines and procedures
• Responds to moderately complex client inquiries via numerous channels to support operational efficiency and quality client service
• Responsible for the analysis and resolution of moderately complex transactions requiring escalations and exceptions
• Proactively identifies risk and opportunities for process improvements based on an understanding of how the work impacts other operational units

Skills

LOB Job Description

The Error Control Team are responsible for processing trade corrections for Wealth Management offices, investment managers, and internal business units. The candidate will be responsible for processing trade corrections submitted by Branch Offices, internal business units, and external investment managers. The processor operates in a team environment to deliver sustainable results in line with team procedures and objectives. Trade corrections are processed on a first in, first out basis and involve submitting market orders to buy or sell securities to resolve errors. As market conditions fluctuate the result of an error may be a financial loss for the firm. In this role the employee will develop a strong foundational understanding of financial markets and learn control functions and risk-mitigation strategies.

Duties

Required Qualifications

Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity, in accordance with all applicable federal, state, provincial and municipal laws.