Job Description
Job Description
Benefits / Perks
- Competitive Pay
- Growth and advancement opportunities
- Job Stability in a growing industry
- Paid time off
- Simple IRA with company match
- Trusted reputation : be a part of an agency with over 90 years of experience
- Strong carrier partnerships
Job Description
We are seeking a professional and personable Commercial Lines Representative to join our team. In this role, you’ll be the first point of contact for business clients, whether it is providing service to existing customers or gathering commercial insurance details, preparing quotes, and matching them with the best options from the wide variety of carriers we represent. You’ll deliver exceptional service, problem-solve with confidence, and work alongside a supportive, upbeat team that values collaboration and growth.
The ideal candidate will love helping people, enjoy learning new things, and want to grow in a team first, high-energy workplace.
Responsibilities
Answer customer questions via phone, email, and in-personAssist clients with new quotes, updating policies, certificates, payments, and other servicesMaintain detailed records of client interactions, including documentationReview insurance policiesCollaborate with colleagues to provide comprehensive customer serviceAptitude for risk managementQualifications
2 years prior commercial property / casualty insurance experienceKnowledge of commercial property / casualty insurance productsHigh school diploma / GED requiredExcellent customer service skillsHighly organized with strong time management skillsFamiliarity with Microsoft Office and other software applicationsStrong communication skills - able to explain insurance concepts clearlyCustomer first mind set with a proactive, upbeat attitudeProven ability to meet or exceed deadlines / goalsJoin Thomes Insurance Group and help business protect their future, apply today and be part of a team that is redefining what customer service in commercial insurance feels like!