Full Time Assistant Store Manager (Store 2206)

Job Overview

GameStop is seeking a Full Time Assistant Store Manager to join our team. As a leading global retailer of video games, electronics, and gaming merchandise, we are committed to providing exceptional service and delivering the latest and greatest in gaming products to our customers.

The Assistant Store Manager supports the Store Manager in all facets of store operations, develops and promotes a sales culture, and provides outstanding guest service experiences. Responsibilities include ensuring products are easy to see and buy, building sales, providing a clean and organized environment, and growing guest loyalty and repeat business.

Essential Job Duties And Responsibilities

• Provide best-in-class guest service and respond to guest questions / concerns quickly and effectively.
• Support the total shopping environment, including visual and operational elements, and current sales initiatives.
• Promptly and accurately process guest purchases / return transactions using Point-of-Sale (POS) computer system.
• Respond to guest comments or questions in person or on the phone and escalate customer issues and complaints to the Store Manager as needed.
• Promote GameStop's unique guest benefits, such as new title reservations program, trade-in program, and Pro Rewards guest loyalty program.
• Assist the Store Manager with setting guest service expectations for store associates and training store associates in all aspects of their job responsibilities.
• Observe associate performance, provide timely and appropriate feedback, and address unsatisfactory performance as directed.
• Ensure store associates have completed all onboarding, job training, and compliance training prior to opening or closing a shift on their own.
• Schedule store associates, ensuring that the scheduling guidelines are followed, and all breaks and meals are accounted for as required.
• Approve payroll, enter paid time off, and verify that store associates are paid for all time worked.
• Ensure that all areas of the store are clean, organized, and merchandised per company guidelines.
• Protect company assets through effective inventory control and loss prevention practices.
• Support store team in meeting and exceeding sales, profit, and shrink goals and complete required administrative and operational duties.

QUALIFICATIONS

Key Job Skills And Abilities

Benefits

Full-time store positions at GameStop are eligible to participate in incentive programs, 401(k), paid time off, dental, vision, and health insurance. Positions at GameStop may also be eligible for a bonus and / or other incentives.

GameStop provides equal employment opportunities to all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. GameStop provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.

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