Talent.com
Front Office Coordinator Float
Front Office Coordinator FloatAthletico • Zion, IL, US
No longer accepting applications
Front Office Coordinator Float

Front Office Coordinator Float

Athletico • Zion, IL, US
28 days ago
Job type
  • Full-time
Job description

Patient Experience Coordinator Float

Athletico's Greater Purpose is to empower people, inspire hope and transform lives. We accomplish this by providing exceptional, progressive, and cost-effective fitness, performance and rehabilitative services through personalized care that emphasizes education and prevention of future injury. This is accomplished through building on our Core Values of one team, understanding our business, recognition, people-focused, accountability, continuous innovation and trust and integrity, which are the foundation for our unique culture.

Reporting to the Regional Director, the Patient Experience Coordinator Float is the owner of the patient's first and last impression and front-office experience and delivers first-class customer service throughout the patient's physical therapy journey at Athletico. This position will provide front office support for multiple clinics locally.

Benefits offered with this full-time position include :

  • Medical & Rx, Dental and Vision (eligibility begins day one of employment)
  • NEW FOR 2025 KinderCare Discount
  • NEW FOR 2025 Headspace for Friends / Family
  • HSA, Healthcare FSA, Dependent Care FSA
  • Progyny Fertility Benefit
  • Critical Illness, Accident, & Hospital Indemnity Insurance
  • Company Paid Basic Life / AD&D
  • Supplemental Life Insurance (Employee, Spouse, Child)
  • Company Paid Short-Term & Long-Term Disability
  • Company Paid Maternity & Parental Leave
  • Adoption & Surrogacy Expense Reimbursement
  • Legal & Credit Monitoring
  • 15 days PTO (accruing starts immediately upon hire)
  • 6 Major Holidays off plus 2 floating holidays yearly
  • Additional compensation opportunities on top of base pay
  • Bereavement Time Off & Resources
  • Commuter : Pre-Tax Transit & Parking
  • Retirement 401(k) (for 21+) w / Per-Pay Company Match
  • SoFi Financial Wellness Tools & Loan Resources
  • HUSK Fitness Resources & Gym Discounts
  • Home, Auto, and Pet Insurance
  • Employee Assistance Program (EAP)
  • Employee Discount Program
  • Plus more! Learn more by checking out Athletico's Benefits Summary 2025 and ID&E Benefits.

Essential duties and responsibilities include :

  • Provide professional, friendly and compassionate service to all patients and physical therapy staff in all interactions including issue resolution, scheduling, new patient onboarding, insurance verification, and billing.
  • Manage clinic scheduling ensuring to match patient with the best clinician for their needs / injury as well as optimum patient flow.
  • Provide new patient onboarding including facility tour, data gathering, and physical therapy staff introductions.
  • Obtain verification of patient medical insurance information and manage patient insurance requirements and inform patients of insurance benefits and options for payments on account.
  • On behalf of physical therapists, coordinates the communication of patient progress to physicians, nurse case managers, adjusters and attorneys.
  • Assist with management of patient expectations based on clinical findings including frequency and duration of treatment, progression toward functional goals, and discharge planning. Serve as a contact for physical therapy post-care needs.
  • Organizes cultural moments (e.g., patient's physical therapy goal celebrations) in concert with the clinical team to make sure all patients are recognized and appreciated.
  • Execute and reinforce administrative and patient experience Standard Operating Procedures (SOPs) and best practices within the clinic.
  • Provide general office, receptionist, and clerical support to assigned location.
  • Qualifications include :

  • Education : High School Diploma or GED
  • Knowledge and Technical Skills : Excellent customer service skills, proficient with the use of MS Office, Outlook and Excel, knowledge of healthcare insurance benefits and coverage preferred, experience with requesting and managing customer payments preferred
  • Language skills include :

  • Ability to read, write and speak English proficiently
  • Physical demands include :

  • Ability to fulfill office activities including but not limited to remain stationary for extended periods of time (i.e. while working at a desk), stoop / kneel / crouch, travel around the office, communicate with others (verbal and written), and use fine motor skills including fine hand manipulation and keyboarding.
  • Ability to see at close range, distance vision, peripheral vision, depth perception, and the ability to adjust focus
  • Work environment is consistent with a standard office environment, noise level is low with little to no extraordinary environmental factors.

    Athletico provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

    Salaried ranges listed are for full time (40 hour) employees. Additional pay such as incentive, GAP, overtime, and stipends are subject to the rules of each program and may not be available in all locations. Individual base pay depends on various factors, in addition to primary work location, such as complexity and responsibility of role, job duties / requirements, and relevant experience and skills. Base pay ranges are reviewed and typically updated each year. Offers are made within the base pay range applicable at the time.

    Minimum Salary / Wage

    USD$ 15.00 Hr.

    Maximum Salary / Wage

    USD$ 23.50 Hr.

    Create a job alert for this search

    Front Office Coordinator • Zion, IL, US

    Related jobs
    Front Office Supervisor

    Front Office Supervisor

    The Fairmont Hotel • Chicago, IL, United States
    Full-time
    Rising gracefully above Millennium Park and Chicago's impressive lakefront, Fairmont Chicago, Millennium Park is located conveniently near major cultural attractions, the city's business and financ...Show more
    Last updated: 12 days ago • Promoted
    Leave of Absence Coordinator

    Leave of Absence Coordinator

    Sedgwick • Chicago, IL, US
    Full-time
    By joining Sedgwick, you'll be part of something truly meaningful.It's what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your c...Show more
    Last updated: 30+ days ago • Promoted
    Veterinary Receptionist

    Veterinary Receptionist

    Veterinary Practice Partners • Winthrop Harbor, IL, United States
    Full-time
    Receptionist - Veterinary Front Desk.This is a full-time position averaging 32 - 40 hours per week.The shifts vary from 8 to 10 hours, and every other Saturday. Monday - Friday : 8 : 00 AM - 5 : 00 PM.Th...Show more
    Last updated: 30+ days ago • Promoted
    Store Sales Associate

    Store Sales Associate

    The Salvation Army USA Central Territory • Zion, IL, United States
    Full-time
    Provide exceptional customer service by greeting customers and.Process sales transactions accurately using our.Maintain store appearance through cleaning, organizing, and restocking.Help meet daily...Show more
    Last updated: 30+ days ago • Promoted
    Core Team Member

    Core Team Member

    sweetgreen • Highland Park, IL, US
    Full-time +1
    A Healthier Future Starts With You!.As a Sweetgreen Team Member, you'll be an ambassador for our mission : building healthier communities by connecting people to real food.Whether you're focused on ...Show more
    Last updated: 30+ days ago • Promoted
    Office Coordinator

    Office Coordinator

    Chicago Staffing • Chicago, IL, US
    Full-time
    Office Coordinator - Dcfs - Ciru - Chicago - Unit Secretary.The Illinois Department of Children and Family Services is seeking an organized, professional, and energetic individual to serve as Secre...Show more
    Last updated: 21 days ago • Promoted
    Front Office Coordinator Float

    Front Office Coordinator Float

    Athletico • Glenview, IL, US
    Full-time
    Patient Experience Coordinator Float.Role requires local traveling between clinics.Locations : Evanston, Glenview, Winnetka, Lake Forest and more. Athletico's Greater Purpose is to empower people, in...Show more
    Last updated: 30+ days ago • Promoted
    Side Hustle Coordinator (Part-Time Remote)

    Side Hustle Coordinator (Part-Time Remote)

    Finance Buzz • Highwood, Illinois, US
    Remote
    Full-time +2
    We are looking for someone to take part in a program designed for people who already hold a full-time position but want extra income. You’ll explore proven side-hustle models, try them out, and find...Show more
    Last updated: 30+ days ago • Promoted
    Front Office Manager

    Front Office Manager

    PT Solutions • Chicago, IL, US
    Full-time
    Supporting our Lincoln Park, Uptown, Old Town, and River North clinics.As Front Office Manager, you will facilitate and supervise the daily front office operations for the local clinics.The Front O...Show more
    Last updated: 30+ days ago • Promoted
    Receptionist / Greeter

    Receptionist / Greeter

    SkipperBud's • Winthrop Harbor, IL, US
    Full-time
    The Receptionist / Greeter is responsible for greeting customers as they enter the dealership and directing them to the appropriate sales staff or other department. Answer all incoming calls and forwa...Show more
    Last updated: 30+ days ago • Promoted
    Assistant Front Office Manager

    Assistant Front Office Manager

    Choice Hotels International • Chicago, IL, US
    Full-time
    Assistant Front Office Manager.Choice Hotels International, Inc is one of the largest lodging franchisors in the world.A challenger in the upscale segment and a leader in midscale and extended stay...Show more
    Last updated: 30+ days ago • Promoted
    Medical Front Office Coordinator- Glenview

    Medical Front Office Coordinator- Glenview

    WSA Americas • Glenview, Illinois, US
    Full-time
    Quick Apply
    WSAudiology is a global leader in the hearing aid industry.Together with our 12,000 colleagues in 130 countries, we invite you to help unlock human potential by bringing back hearing for millions o...Show more
    Last updated: 30+ days ago
    Care Coordinator MSW

    Care Coordinator MSW

    Endeavor Health • Highland Park, IL, US
    Full-time +1
    The hourly pay rate offered is determined by a candidate's expertise and years of experience, among other factors.Social Worker, Continuum of Care. Saturday, Sunday, Monday with an additional we...Show more
    Last updated: 14 days ago • Promoted
    Front Office Director

    Front Office Director

    Viceroy DC • Chicago, IL, US
    Full-time
    Viceroy Hotels & Resorts inspires travelers with one-of-a-kind authentic lifestyle experiences that bring together provocative design and intuitive service in sought-after locations.A leader in mod...Show more
    Last updated: 9 hours ago • Promoted • New!
    Dental Front Office Coordinator

    Dental Front Office Coordinator

    Imagen Dental Partners • Chicago, IL, United States
    Full-time
    We bring a fun and electric energy to everything we do.Dental Front Office Coordinator.As a Front Office Coordinator, you will deliver best-in-class patient care and focus on putting every patient ...Show more
    Last updated: 3 days ago • Promoted
    Assistant Director of Front Office

    Assistant Director of Front Office

    The Peninsula Hotels • Chicago, IL, United States
    Full-time
    The Peninsula Chicago is seeking an Assistant Director to join our Front Office Division management team and be an integral part of our guest-focused service. Work for a luxury Five-Star Five-Diamon...Show more
    Last updated: 5 days ago • Promoted
    Part-Time Vocational Coordinator

    Part-Time Vocational Coordinator

    Keshet • Highland Park, IL, United States
    Part-time
    Highland Park Location - Highland Park, IL.Part-Time Vocational Coordinator.Director of Education, Academic Vocational Coordinator. The Vocational Coordinator will work with the Transition Teacher a...Show more
    Last updated: 17 days ago • Promoted
    Welcome Coordinator

    Welcome Coordinator

    CVS Health • Chicago, IL, US
    Full-time
    The purpose of the Welcome Coordinator at Oak Street Health is to create an inclusive environment for anyone who walks through our doors and to make a positive first and last impression on our pati...Show more
    Last updated: 30+ days ago • Promoted