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Employee Benefits Senior Account Manager

Employee Benefits Senior Account Manager

USI Insurance ServicesSeattle, Washington, US
10 days ago
Job type
  • Full-time
Job description

General Description : Manages complex Employee Benefit insurance accounts and services as their day-to-day contact.

Not sure what skills you will need for this opportunity Simply read the full description below to get a complete picture of candidate requirements.

Responsibilities :

  • Manage a complex book of business with various funding methods and increased levels of customization.
  • Provide proactive, personalized support to assigned clients. Act as the primary contact between clients and insurance carriers.
  • Provide insurance expertise to clients and act as a knowledge resource for other members of the Account Management team.
  • Manage client renewals and negotiate with carriers on behalf of clients.
  • Lead client meetings regarding renewal and utilization results.
  • Regular client contact and in-person attendance at client meetings.
  • Engage clients, where appropriate, with internal USI Technical Resources.
  • Educate, advise, and aid clients on all Compliance topics, including ERISA, COBRA, FMLA, 5500s, and Health Care Reform.
  • Develop employee communications for renewal changes, enrollment procedures, benefit changes, and clarifications.
  • Participate in peer review as both a participant and reviewer of client deliverables.
  • Develop training content and deliver it to the Account Management team.

Knowledge, Skills, and Abilities :

  • 4+ years of experience in employee benefits industry; college degree preferred.
  • Prior customer service experience is preferred.
  • Must hold or be willing to earn life and disability insurance license.
  • Comfortable with internet-based programs and Microsoft Office.
  • Ability to prioritize and manage deadlines.
  • Ability to handle complex tasks with many variables.
  • Ability to work in a fast-paced, team environment with minimal instruction.
  • Effective communication skills in front of an audience.
  • Problem-solving skills and solution generation.
  • Stay informed about industry trends and technology.

    • Additional Information : USI is a leading insurance brokerage and consulting firm with extensive resources, industry recognition, and a commitment to diversity and community engagement. We offer comprehensive benefits, including health, wellness, retirement, paid time off, and more. This position offers a salary range of $85,000 - $115,000, with bonus potential, and is eligible for paid time off and sick leave.

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