Director, Clinical Services

Posting Date

10 / 28 / 2025

225 E Germann RdSuite 150, Gilbert, Arizona, 852979834, United States of America

Here's what you can expect as a Director of Clinical Services at DaVita :

This position functions as the division's clinical lead responsible for quality, education and nursing services across the WestSide Division (Arizona, New Mexico, Parts of Colorado and Nevada). Responsible for the implementation of programs to improve patient quality outcomes by providing training, education, project management and support for the clinical teammates within the assigned division.

As the Director of Clinical Services you are responsible for the overall management of the division's clinical services team. Supervising clinical services teammates within assigned division including the hiring, promotion, discipline, professional development, and discharge of teammates with approval from the DVP and People Services Manager as needed.

ESSENTIAL DUTIES AND RESPONSIBILITIES :

The following duties and responsibilities generally reflect the expectations of this position but are not intended to be all inclusive.

Participate in divisional CQI activities

Monitor implementation and report on company initiatives

Identify issues that require the establishment of clinical Policies and Procedures or recommend modification to existing policies and procedures

Data collection and reporting as requested

Monitor and report on AOR investigation process within the division

Ensure that all new clinical teammates complete the appropriate DaVita Prep training program

Ensure the timely completion of clinical training

Identify specific training needs within the division and implement action plans

Direct the implementation of training materials / revisions from the national education team

Identify and communicate professional development needs and ensure a continuing education program is in place

Direct and provide on-going education support at the hospital level Compliance / Regulatory

Ensure adherence to the DaVita compliance program

Ensure that DaVita's training programs meet or exceed federal and / or state requirements

Ensure that proper documentation is submitted when required to the appropriate regulatory agencies

Provide oversight of the audit process(s) to ensure regulatory compliance and consistency in approach

Assist in developing action plans and strategies for addressing deficiencies in partnership with operations management

Ensure division's compliance with all laws, regulations and practice guidelines that impact nursing practice Management and Leadership

Provide coaching and leadership including effective performance feedback to Clinical Team

Ensures clinics meet key clinical metrics

Ensure the team is providing support for and development of the clinical preceptors

Participate as a member of the Divisions Operations Core Team Meetings in development of strategic direction for division and ensure the development of outcome programs to support the direction

Participate in the divisional operations review process and provide reports with analysis as requested

Allocate resources according to divisional priorities

Develop a collaborative and unified team

REQUIREMENTS :

Bachelor's Degree in Nursing required (and licensure in state of residence)

Dialysis experience preferred

2 years in a leadership role with direct supervisory responsibilities

Strong communication skills, both written and oral

Demonstrated ability to manage and mentor people

Ability to utilize resources to accomplish all key metrics

Demonstrated team building and coaching / mentoring skills

Demonstrated ability to prioritize and adapt based on changing priorities

Demonstrated ability to proactively identify and analyze issues in the workplace and identify and implement solutions collaboratively

In-depth understanding of facility operations and the roles of direct caregivers in mission accomplishment

Ability to seek creative solutions to the challenges of adult learning and education and continuing education

Proven strong leadership skills and the ability to collaborate across functions

Solid reasoning, critical thinking, problem solving abilities

Ability to delegate appropriately

Detail-oriented, yet able to drive projects forward

Here is what you can expect when you join our Village :

A "community first, company second" culture based on Core Values that really matter.

Clinical outcomes consistently ranked above the national average.

Award-winning education and training across multiple career paths to help you reach your potential.

Performance-based rewards based on stellar individual and team contributions.

A comprehensive benefits package designed to enhance your health, your financial well-being and your future.

Dedication, above all, to caring for patients suffering from chronic kidney failure across the nation.

What We'll Provide :

More than just pay, our DaVita Rewards package connects teammates to what matters most. Teammates are eligible to begin receiving benefits on the first day of the month following or coinciding with one month of continuous employment. Below are some of our benefit offerings.

Comprehensive benefits : Medical, dental, vision, 401(k) match, paid time off, PTO cash out

Support for you and your family : Family resources, EAP counseling sessions, access Headspace, backup child and elder care, maternity / paternity leave and more

Professional development programs : DaVita offers a variety of programs to help strong performers grow within their career and also offers on-demand virtual leadership and development courses through DaVita's online training platform StarLearning.

DaVita gives preference to eligible and qualified applicants pursuant to the Navajo Preference in Employment Act.

#LI-LK2

At DaVita, we strive to be a community first and a company second. We want all teammates to experience DaVita as "a place where I belong." Our goal is to embed belonging into everything we do in our Village, so that it becomes part of who we are. We are proud to be an equal opportunity workplace and comply with state and federal affirmative action requirements. Individuals are recruited, hired, assigned and promoted without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, protected veteran status, or any other protected characteristic.

This position will be open for a minimum of three days.

For location-specific minimum wage details, see the following link : DaVita.jobs / WageRates

Compensation for the role will depend on a number of factors, including a candidate's qualifications, skills, competencies and experience. DaVita offers a competitive total rewards package, which includes a 401k match, healthcare coverage and a broad range of other benefits. Learn more at https : / / careers.davita.com / benefits

Colorado Residents : Please do not respond to any questions in this initial application that may seek age-identifying information such as age, date of birth, or dates of school attendance or graduation. You may also redact this information from any materials you submit during the application process. You will not be penalized for redacting or removing this information.