Call Center Representative

Call Center Representative

Location : Cookeville, TN

Schedule : Monday–Thursday, 8 : 00 AM–5 : 00 PM; Friday, 8 : 00 AM–6 : 00 PM

Compensation : $21 / hour

Employment Type : Full-Time (On-Site)

Join our dynamic Operations Team in Cookeville, TN

We're seeking an energetic and service-oriented Call Center Representative to join our fast-paced Cookeville branch. This is a full-time role ideal for someone eager to grow their career in the credit union industry. You'll be the first point of contact via phone for our members, delivering exceptional service and resolving inquiries with professionalism and care.

About TEN Credit Union

At TENCU, we believe in building a team that is guided by our core values of Member-Centric, Integrity, and Innovation. While we take our work seriously, we don't take ourselves too seriously.

We're a team of innovators driven by creativity, collaboration and, above all, the joy we find in what we do.

What You'll Do : With a dedication to a member centric approach

• Provide friendly and efficient service via phone and email
• Complete transactions and perform account maintenance
• Assist members with product and service inquiries
• Process consumer loan applications in compliance with regulations and internal policies
• Strive for first-call resolution and a positive member experience

Benefits : What We Offer

We are proud to offer a comprehensive benefits package with competitive pay, employer-paid medical, dental, and vision insurance, a 401(k) Defined Contribution Plan with a generous 7% match, and eleven (11) paid holidays.

What We're Looking For

Join a credit union that is dedicated to its people and its purpose.

To be hired for this position the candidate must pass a drug screen and background check

TENCU is an Equal Opportunity Employer.

No recruiters please

Job Posted by ApplicantPro