Community Coordinator

Community Coordinator - Build the Conversations Behind the #PixiGlow

Pixi HQ - Century City, Greater Los Angeles

Full-Time - 5 days on-site

About Pixi
Pixi is a global beauty brand known for effortlessly enhancing natural beauty through innovative skincare and color cosmetics. With roots in London and a growing international presence, we are on a mission to make every moment glow. Our team is passionate, nimble, and driven by creativity, technology, and operational excellence.

Your Mission
As a Community Coordinator, you'll be the connective tissue between Pixi and our influencer and creator community. You'll manage high-volume communications across email, DMs, and comments-ensuring every conversation is organized, responded to, and elevated. You'll also help streamline workflows using digital community tools, supporting our Marketing and Influencer teams with real-time insights and creator-facing excellence.

This role is perfect for someone who is detail-oriented, tech-savvy, and eager to grow a career at the intersection of community management, influencer marketing, and digital engagement.

What You'll Own

• Community Engagement - Manage daily communications with influencers and creators via email, social DMs, and comments.
• Conversation Management - Organize, track, and route inbound requests to the right teams using digital community tools.
• Influencer Support - Oversee incoming partnership inquiries and ensure creators receive timely responses and accurate information.
• Insights & Reporting - Track recurring questions, flag community trends, and prepare weekly summaries for internal teams.
• Process Development - Build and refine communication workflows that improve speed, efficiency, and accuracy.
• Cross-Team Collaboration - Partner with Marketing, PR, and Customer Experience to ensure brand voice is consistent across all touchpoints.

Who You Are

• 1-2 years of experience in community management, customer service, social media coordination, or influencer marketing (internship experience considered).
• Tech-savvy with the ability to quickly learn new digital platforms (CRM, community management, or social engagement tools).
• Comfortable navigating Instagram, TikTok, YouTube, and emerging platforms.
• Organized, responsive, and detail-driven - you thrive on managing multiple conversations at once.
• Strong writer with a professional yet approachable tone.
• Proactive problem solver with excellent prioritization skills.

Our Team

• Entrepreneurial and collaborative-builders at heart.
• Obsessed with creating meaningful community experiences.
• Mission-driven: connecting our Global community of creators and customers every day.

What You'll Gain

• Full-time exposure to influencer marketing operations in a global beauty brand.
• Experience managing creator communications at scale using digital platforms.
• Opportunity to shape how Pixi builds community and relationships across the world.
• A front-row seat to the future of beauty, creators, and community-led growth.

Note from the Hiring Team

This is your chance to take ownership of community engagement at a global beauty brand and help strengthen community by connecting with creators and fans every day.