Loan Support Analyst - Various Departments / Levels - Midland Loan Servicing

Position Overview

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. As a Loan Support Analyst within PNC's Midland organization, you will be based in office within the PNC footprint of Overland Park, Dallas, Birmingham, Pittsburgh, Cleveland, and Charlotte. PNC's Midland organization has multiple Loan Support Analyst openings across various teams.

A Loan Servicing Analyst is primarily responsible for managing daily servicing functions of a portfolio of commercial loans and processing transactional activities in a loan servicing system. This may include any of the following items :

• Review of Loan documents and Closing Statements to become familiar with the asset
• Complete certain loan setup tasks in a servicing system, ensuring relevant data is captured and consistent with the loan or asset documents
• Setup reserve accounts in a servicing system as outlined in the loan documents
• Review monthly billing statements to ensure accuracy and deliver billing statements to the borrowers
• Input and maintain transactional information and process borrower payments, cash management sweeps, and external funds movement, such as advance draws or reserve disbursements
• Monitor loan-level, critical-date reports and the maturity letter process
• Prepare loan payoff quotes for review and deliver final version to client / borrower

Job Description

Applies specialty product knowledge to close or administer high complexity or high risk syndicated and / or commercial loan transactions. May have responsibility for fulfilling key fiduciary obligations associated with the Banks Agent role; validating construction due diligence requirements; and / or monitoring construction progress and draw requirements. Directly interacts with high revenue / high profile corporate and / or commercial real estate clients.

Reviews customized commercial, legal, and related due diligence documentation and reporting to ensure adherence to complex deal structures and / or regulatory compliance requirements.

Consults and advises customers, investors, capital markets loan syndications and / or commercial real estate deal teams, as well as external and internal business partners to execute transactions.

Reviews transactions and related documents, including collateral and construction requirements. Verifies work processes to ensure completeness, accuracy, and conformance to credit approvals, legal documents, established service levels and applicable procedures. Determines whether loan disbursements can be made, or if additional documentation or escalations is required

Reviews reports to identify exceptions, monitor quality and ensure compliance. Participates in risk mitigation activities. May serve as a subject matter resource and may provide specialty product training.

PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be :

Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.

Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.

Qualifications

Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications / licensures needed to be successful in this position.

Preferred Skills

Analytical Thinking, Capital Management, Compliance Requirements, Documentations, Due Diligence, Loan Documentation, Regulatory Compliance, Risk Mitigation Strategies

Competencies

Consulting, Customer Interaction, Decision Making and Critical Thinking, Effective Communications, Financial Analysis, Managing Multiple Priorities, Negotiating, Operational Functions, Products and Services, Relationship Management

Work Experience

Roles at this level typically require a university / college degree with

Education

Bachelors

Certifications

No Required Certification(s)

Licenses

No Required License(s)

Benefits

PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include : medical / prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse / child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child / elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.

In addition, PNC generally provides the following paid time off, depending on your eligibility : maternity and / or parental leave; up to 11 paid holidays each year; 8 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.

To learn more about these and other programs, including benefits for full time and part-time employees, visit Your PNC Total Rewards () .

Disability Accommodations Statement

If an accommodation is required to participate in the application process, please contact us via email at AccommodationRequest@pnc.com . Please include “accommodation request” in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call 877-968-7762 and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.

Equal Employment Opportunity (EEO)

PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.

This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and / or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history.

California Residents

Refer to the California Consumer Privacy Act Privacy Notice () to gain understanding of how PNC may use or disclose your personal information in our hiring practices.