Sr. Resiliency Operational Risk Officer

Senior Manager - Resiliency Risk Oversight

Location : 4900 Tiedeman Road, Brooklyn Ohio

The Senior Manager - Resiliency Risk Oversight position is a second line of defense risk management role reporting into the Director, Resiliency Risk Management Oversight. This position is responsible for operational risk oversight of the KeyBank Technology and Operations Services line of business, as well as technology and information security risk oversight for areas of the enterprise that manage technology. As part of this oversight role, experience with business continuity, operational resilience, disaster recovery, risk governance and the ability to leverage that experience to identify material risks, provide credible challenge and assist in developing effective mitigation strategies.

Responsibilities include providing guidance and oversight on current and emerging legal, regulatory, and operational risk issues, monitoring and measuring operational risk performance, and reviewing and challenging strategy (initiative, products, third parties, clients), and other operational risk activities associated with line of business risks, control design & implementation, testing, remediation, loss analysis, key risk indicators / metrics.

Essential Job Functions :

• Perform regular monitoring of a series of reports, trigger events, emerging technologies, industry trends and other items in order to identify emerging risks
• Evaluate major projects, strategic initiatives and new products for technology and information security risks
• Evaluate risk and control identification within key processes and perform gap assessments on control coverage as well as first line of defense identification processes
• Evaluate enterprise resilience, technology and information security program's portfolios of projects, improvement efforts and strategic initiatives to ensure adequate investment in risk mitigation efforts in alignment with our risk tolerance and appetite
• Assist in building, maintaining and executing against a cyclical schedule of independent, risk-based assessments focused on business continuity, disaster recovery, incident management and response, and crisis management
• Engage with 1st LOD teams to understand their point of view on performance of their operations, emerging risks and strategic opportunities and initiatives
• Responsible for primary execution of Operational Risk oversight and help guide and influence implementation of operational policies and / or procedures to mitigate risk within appetite
• Provide authoritative and consultative advice and support to management utilizing independence yet providing pro-business solutions
• Analyze and provide feedback around risks associated with the offering of new and / or enhanced products, services, processes, business initiatives and outsourced third party activities
• Respond to internal and external audits, regulatory exams and requests for information and provide review & challenge of any line of business responses to internal and external audits
• Assist in the evaluation of audit and examination findings and implementation of corrective action and needed responses
• Develop and maintain positive working relationships with internal clients, staff, peers, other risk partners, and LOB senior management
• Escalates promptly to appropriate senior management or appropriate risk committee any material breaches of applicable laws, rules, policies or standards with actual or potential operational risk impact, and necessary correction action
• Manage 2nd LOD requirements related to the Governance, Risk & Compliance application and Risk Assessment Processes

Other duties as assigned

Required Qualifications :

Bachelor's degree in business, finance, technology, or economics or commensurate / relevant degree is required. Minimum of 5 years industry experience, within Operational Risk, Enterprise Risk, Technology Risk, Information Security Risk, External / Internal