IT Infrastructure Analyst

Named one of Americas Best Employers in Arizona by Forbes magazine, our partner is the third-largest public power and water utility that provides service to more than 1 million customers. This is an opportunity to join a team-oriented, collaborative environment where you can grow your strengths and work toward the betterment of Arizona communities.

Job Description

We are looking to hire an experienced Infrastructure Engineer to provide infrastructure design, architecture, implementation, and support services to a fleet of generation technology assets. This includes complex power generation control systems and network infrastructures that support power generation facilities.

Acting as a contingent worker and member of the Generation Infrastructure, Security, & Compliance (GISC) team, you will be responsible for contributing to decisions about design and planning, managing relationships with internal customers, and resolution of infrastructure related issues. This is a bridge position between Engineering, Operational Technology (OT) support, and Information Technology (IT) and requires an understanding of all areas and a willingness to learn and grow technically.

To ensure success in this position, the candidate should have extensive experience working with enterprise virtualization and network infrastructures, systems administration, collaborating with other IT and technical engineering teams, and managing the full spectrum of virtualization and network systems used across Generation. As an Infrastructure Engineer, you will be helping to build the next generation of technology infrastructure in support of Power Generation Plants.

Responsibilities

• Design, architect, implement, and maintain complex industrial virtualization infrastructures with considerations and integrations to Palo Alto firewalls / VPNs, Cisco switches / routers, & various other server / infrastructure technologies.
• Provide integration and systems administration for various control technologies. Systems administration will include technologies that handle directory services, monitoring, patching, privileged access mgmt, logging, OS management, backup & disaster recovery, & various other operational systems in support of the power plants.
• Collaborate with Cyber Security Services to utilize standard security strategies to ensure protection of sensitive data, systems, applications, and physical assets.
• Identify emerging technologies and technical trends and develop recommendations for future use, while navigating vendor technology, licensing, and ownership changes.
• Manage individual work tickets while actively developing relationships and communication to help maintain high service levels with customers.
• Contribute to development and maturity of formalized service management and departmental documentation.
• Work with vendors on hardware and software procurement, maintenance and troubleshooting.
• Provide executive level status reports.
• Lead and manage projects.
• Understand and adhere to all related NERC CIP requirements as required.

Qualifications

Additional Information

Cisco

Palo Alto

Microsoft

Cyber Security

Project Management

Service Management

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