Server $18 / hour plus tips

Job Description

Job Description

The West End Social Server is responsible for providing the highest quality of service and hospitality to guests in an attentive, courteous, and efficient manner. He / she is also responsible for receiving and delivering guests orders and collecting payment.

ESSENTIAL JOB FUNCTIONS

• Greet, serve, and engage with guests in a friendly, courteous, and professional manner.
• Take and deliver food and beverage orders accurately, anticipating guest needs and ensuring satisfaction.
• Take and deliver room service orders accurately, ensuring proper payment.
• Provide beverage service (coffee, tea, water, soda, lemonade, alcohol) promptly, keeping glasses filled.
• Upsell menu items, beverages, and promotions to enhance the guest experience.
• Maintain knowledge of menus, daily specials, and outlet offerings.
• Operate the POS system to process orders, close checks, and complete end-of-shift paperwork.
• Handle cashiering functions, including collecting payments.
• Perform opening, closing, and side-work duties per assigned station and checklists.
• Pre-bus and clear tables promptly; maintain clean, stocked, and organized service areas.
• Answer phones professionally and handle guest inquiries efficiently.
• Warm, approachable demeanor and commitment to providing attentive, service-oriented hospitality.
• Follow safety protocols, including knowledge of emergency procedures.
• Attend required meetings and trainings, and perform other duties as assigned by management.

EDUCATION / EXPERIENCE

REQUIREMENTS

Ability to apply and understand information, policies, and procedures to achieve operational goals.

PHYSICAL DEMANDS

WORK ENVIRONMENT

RECEIPT AND ACKNOWLEDGEMENT

I acknowledge and understand that :

Benefits for full-time employees include but are not limited to the following with an employee contribution : Medical, Dental, Vision, Short-term Disability, and Long-term Disability after 90 days of employment. Employer-provided Basic Life Insurance and Basic AD&D are provided after 90 days of employment. 401K eligibility is available to full-time employees after 90 days of employment, part-time employees can qualify to participate in a 401(k) plan after two consecutive years of working at least 500 hours . Currently, 401K Match is $0.50 on the $1.00 of an employee’s contribution up to 6%; there is a 5-year vesting period. Applications for all positions are accepted on an ongoing basis.

Salamander Collection is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate based on race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law. Salamander is a drug-free workplace and participant in E-Verify.