Receptionist / Registered Dental Assistant

Job Description

Job Description

Salary :

Position : Receptionist / Registered Dental Assistant

Department : Colusa Indian Dental Clinic

Reports to : Director of Clinic Operations

Classification : Non-Exempt

Status : Regular, Full Time

Government Essential

Job Function :

The Dental Receptionist provides office support services that creates an environment where every person feels welcomed and is shown respect and empathy.

Essential Duties and Responsibilities :

• Enhances Dental Clinic and the Organizations reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
• Maintains personal appearance, workstation and waiting area in compliance with clinical confidentiality and patient service protocols.
• Answers telephones courteously, make appointments and take messages according to protocols.
• Greets patients and visitors warmly at the front desk and provide both registration and exit support services.
• Documents insurance eligibility and inform patients of the estimated services cost and their treatment plan payment requirements.
• Processes route slips and return to Billing Coordinator.
• Balances daily cash receipts and cash bag.
• Prepares clinical records for patients visit with the provider.
• Assists clinical staff in maintenance and filing of completed patient records.
• Maintains office supply orders.
• Collaborates with all coworkers in performing duties required to provide patient-focused services that meet all regulatory and licensing standards.
• Maintains high confidentiality standards at all times. Is required to sign a confidentiality statement upon acceptance of employment.
• Displays a comprehensive knowledge of and ability to implement dental care techniques.
• Has thorough knowledge of dental instrumentation and equipment use and care.
• Proficiency in dental procedures and potential complications.
• Is able to recognize signs and symptoms of emergency situations and interventions.
• Prepares patient, sterilizes and disinfects instruments, sets up instrument trays, prepares materials, and assists dentist during dental procedures.
• Takes and records medical and dental histories and vital signs of patient.
• Exposes dental diagnostic x-rays.
• Makes preliminary impressions for study casts and occlusal registrations for mounting study casts.
• Pours, trims, and polishes study casts, fabricates custom impression trays from preliminary impressions, cleans and polishes removable appliances, and fabricates temporary restorations.
• Instructs patients in oral hygiene and plaque control programs.
• Provides postoperative instructions prescribed by Dentist.
• Records treatment information in patient records.
• Collaborates with all coworkers in performing duties required to provide patient-focused services that meet all regulatory and licensing standards.
• Maintains current CPR certification.
• Maintains high confidentiality standards at all times. Is required to sign a confidentiality statement upon acceptance of employment.
• All other duties as assigned.

Additional Desired Qualifications :

Education and Experience :

Physical Requirements :

Licensing Requirements :

Key Competencies :