Relationship Manager

Job Description

Description :

The Relationship Manager serves as the external liaison between IBMC and user banks by performing the following duties.

• Represent IBMC as a part of the relationship team under direct supervision of the Business Development Manager. Serving as a liaison for both new and existing bank partners across the eleven states currently being served but primarily focusing on Eastern Iowa, Missouri, Illinois and Wisconsin bank partners.
• Identify, address and resolve bank partner questions, issues or concerns promptly and effectively.
• Attend conventions, regional meetings and / or training events as necessary.
• Collaborate cross-functionally within IBMC to support bank partners as needed.
• Participate in development and execution of marketing campaigns and material.

Requirements : Required Education :

High school diploma or general education degree (GED)

Required Work Experience :

Five to seven years mortgage processing / underwriting / originating and closing experience and / or training; or equivalent combination of education and experience. Community Bank experience, either within a bank or working with community banks

Technology Skills : PPT, Word, Excel

Required Skills or traits for the position :

Ability to understand the entire mortgage process including secondary market guidelines. Understanding of how IBMC fits into the fold of a community bank and the capability to interface with both executive and entry level bank partners. Excellent at engaging with others, selling, communicating, and presenting. Flexibility to travel out of state and overnight multiple times per month.

Specialized Training / Certifications :

NMLS number - within six months of employment.

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