Service Leader - Vernal Ford

Job Description

Job Description

Location : Heritage Ford – Vernal, UT

Heritage Ford of Vernal is seeking a proven Service Leader to guide our service department with excellence. This role requires someone who thrives on results, team development, and outstanding customer service. If you’re ready to take charge and lead one of the region’s strongest service operations, we want to hear from you.

About Heritage Auto Group

Heritage Auto Group is a family-owned and operated dealership network proudly serving communities across Utah and Wyoming . With multiple locations and brands — including Ford, Chrysler, Dodge, Jeep, Ram, Chevrolet, GMC, and more — we are committed to providing exceptional customer service, a supportive workplace, and long-term career opportunities for our employees.

We believe our team members are the foundation of our success. That’s why we invest in ongoing training, state-of-the-art facilities, competitive pay, and comprehensive benefits . At Heritage, you’re not just starting a job — you’re building a career with a company that values growth, integrity, and community .

Apply today and lead with Heritage!

What You’ll Do

Oversee daily operations of the service department

Coach and mentor advisors and technicians to meet and exceed performance goals

Ensure compliance, safety, and customer satisfaction standards are met

Manage budgets, profitability, and key performance indicators

Build long-term customer loyalty through trust and quality service

What We’re Looking For

3–5 years of dealership service management experience (required, verifiable references)

Strong leadership and team-building track record

Solid understanding of fixed operations and customer retention

Excellent communication and organizational skills

What We Offer

Competitive pay

Health, dental, and vision insurance

401(k) retirement plan with company match

Paid time off and holidays

Career advancement opportunities with Heritage Auto Group

A stable and supportive work culture