Sales Analytics Director

A company is looking for a Director of Sales Analytics.

Key Responsibilities

Design and execute the sales and customer support center analytics roadmap to enhance performance

Build and maintain SQL- and Python-based models to improve lead conversion and agent productivity

Develop dashboards and reports to visualize key KPIs and deliver actionable insights for sales strategy

Required Qualifications

Bachelor's degree in Business, Economics, Data Science, or related field (MBA preferred)

10+ years of experience in analytics, sales strategy, or operations, with 4-5 years in a leadership role

Deep experience in customer support center analytics, including funnel optimization

Strong technical proficiency in SQL and Python for analyzing large datasets

Hands-on experience with Salesforce CRM and BI tools such as Tableau, Sigma, or Power BI