Quality Supervisor

The Quality Supervisor oversees personnel and Quality processes that support the kitting and packaging functions.

Responsibilities

• Manage the day-to-day activities of Quality personnel to support Operations. Assign Quality Inspectors as needed.
• Manages the Quality Team Metrics to determine bonus’ and Quality Team members evaluations.
• Initiates Non-Conformance reports raised from Quality Team inspectors and ensures NC process is followed.
• Ensures training is completed for Quality personnel, assigns and leads training as necessary, ensures revised documents are trained on as appropriate.
• Interfaces with other Departments to develop and implement training programs as required.
• Analyzes and resolves work issues and / or assists employees in solving work problems.
• Confers with other supervisors to coordinate activities of individual departments as needed.
• Monitor the Material Review Area / Quality Hold to ensure that all products are reviewed / addressed in a timely manner.
• Suggests and implements changes in Quality procedures, working conditions and use of equipment to increase safety and efficiency of department, and / or Quality team.
• Performs monthly walk-thru’s audits of Quality / Operations areas.
• Provides leadership to team members by teaching, training, and developing
• May perform process walks of procedures assigned to area for review.
• May assist in Customer Complaint investigations where assigned.
• May assist with CAPA investigations where assigned.
• Perform other duties as assigned.

Required Skills