Hospitality Manager
The Hospitality Manager is responsible for overseeing the operations of the restaurant, ensuring high standards of service and customer satisfaction, and maintaining financial performance. This role requires strong leadership, organizational skills, and a passion for the hospitality industry.
Key responsibilities include :
- Managing daily operations of the restaurant, including staff scheduling, training, and performance management.
- Ensuring high levels of customer service and satisfaction.
- Monitoring and controlling food and beverage costs to maintain profitability.
- Coordinating with kitchen and front-of-house staff to ensure smooth operations.
- Developing and implementing marketing strategies to increase sales and customer engagement.
- Maintaining compliance with health and safety regulations.
- Collaborating with the management team to set and achieve business goals.