Automotive Advanced Service Technician

Hogan Tire & Auto in Medway is seeking an Automotive Advanced Service Technician

Company Overview :

At Hogan Tire & Auto in Medway , we are redefining the tire and automotive service experience through a technology-forward approach, prioritizing customer satisfaction and workforce engagement. We are committed to fostering a culture where our teammates drive the highest levels of customer satisfaction.

Opportunity :

Join a customer and workforce-centric company that is dedicated to excellence in automotive service. Your expertise, leadership, and commitment to excellence will drive our success and uphold our reputation as a leader in the automotive service industry.

Position Overview :

As an Automotive Advanced Service Technician at Hogan Tire & Auto in Medway , you hold a pivotal position in upholding our commitment to excellence in automotive service. Your role extends beyond technical prowess and professionalism to encompass a deep dedication to providing the highest levels of customer service, guiding customers through informed vehicle repair decisions with transparency and clarity. Your expertise in vehicle repair, combined with a firm grasp of productivity standards, sets the standard for operational efficiency and customer satisfaction.

Key Responsibilities :

• Demonstrate mastery in automotive service repair, ensuring that vehicles are repaired to meet manufacturer specifications and the company's standards of quality and customer experience.
• Provide exceptional customer service by engaging with customers in a transparent and informative manner, guiding them through service decisions with clarity and professionalism.
• Embrace and uphold productivity standards based on flag hour principles, maximizing efficiency without compromising on quality.
• Mentor junior technicians, sharing knowledge and expertise to support their growth and development within the operation.
• Collaborate with the service team to streamline operations and ensure the seamless delivery of automotive services that exceed customer expectations.
• Maintain awareness of evolving vehicle technologies and industry developments.

Qualifications :

Benefits :

Employment Eligibility :

A Formal Application for Employment and Background Screening Authorization is required. Applicants must hold a current and valid driver's license. If hired, a Form I-9 Employment Eligibility Verification must be completed at the start of employment. Temporary work authorization or the need for sponsorship may disqualify you from employment.

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