MillenniumSoft Inc is hiring : Content Management Analyst in San Antonio

Overview

Content Management Analyst position at MillenniumSoft Inc. Location : San Antonio, TX. Duration : 7 months. Hours per week : 40. Employment Type : Contract on W2 (US Citizens or GC Holders Only).

Responsibilities

• Manage Becton Dickinson’s HR knowledge management portal and case management tool content and capabilities (a.k.a. HROne).
• Ensure the HR tools serve as the voice for all aspects of the HR organization’s internal online presence and are complete, comprehensive, current, and user-friendly.
• Create, oversee and enforce the system’s global governance processes to include content management, posting and archiving.
• Coordinate with global, regional and local HR associates, Centers of Excellence, and other functions to ensure portal content is complete, comprehensive, user-friendly, branded and organized.
• Ensure information that associates need is located on the portal; work with content owners to create and add content, and ensure proper editing, proofreading and translation where needed.
• Make content easy to understand across all levels by considering user perspectives and conducting focus groups or surveys.
• Select and implement effective methods to convey information (videos, links, checklists, user guides, desktop procedures, calendars, polls, banners, etc.).
• Maintain a consistent look and feel, ensure compliance with client identity requirements, and manage templates, graphics, banners and layouts.
• Structure portal content for easy navigation, maintain internal and external links, and collaborate with the technical team on site problems, upgrades and enhancements.
• Analyze portal and case management utilization and effectiveness, and propose enhancements based on feedback and metrics.
• Track, report, and respond to metrics to measure reach and impact and identify opportunities for improvement.

Qualifications

Knowledge, Skills And Abilities

Duties And Responsibilities

Additional Details

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