Seasonal Santaland Train Usher, Herald Square - Full Time

Be part of an amazing story.

Macy's is more than just a store. We're a story. One that's captured the hearts and minds of America for more than 160 years. A story about innovations and traditions...about inspiring stores and irresistible products...about the excitement of the Macy's 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We've been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work.

Job Overview

The Train Station Usher is an ambassador of Santaland charged with helping to spread cheer and goodwill among our Santaland guests. As an Usher, you will be responsible for ensuring a wonderful holiday experience by employing a mix of entertainment, customer service and crowd control techniques to maintain the flow of guests in front of the Santaland attraction.

What You Will Do

• Check guests in for their reservation on proprietary equipment
• Assist guests with creating a reservation
• Field guests inquires
• Direct and expedite guest into the queue line
• Assist with crowd control while maintaining a cheerful disposition
• Regular, dependable attendance & punctuality
• Always maintain a cheerful, upbeat demeanor while on stage in front of guests
• Always be in Usher costume (provided by Macy's).
• Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities.
• In addition to the essential duties mentioned above, other duties may be assigned.

Skills You Will Need

Education / Experience :

Communication Skills :

Mathematical Skills :

Reasoning Ability :

Physical Demands :

Other Skills :

Who You Are

What We Can Offer You

About Us

This is a great time to join Macy's! Whether you're helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people's lives.

Join us and help write the next chapter in our story - apply today!

This job description is not all-inclusive. Macy's, Inc. reserves the right to amend this job description at any time. Macy's, Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.

MARKETING00