Avis First Customer Experience Specialist
$15.50 / hour Hourly Wage Plus An Attractive Incentive Program For Delivering Exceptional Customer Service (Up To $5 Additional Per Hour!)
Step Into A Role Where You Are The Face Of First-Class Service. As An Avis First Customer Experience Specialist, You'll Deliver A Premium, Personalized Service That Turns Every Rental Into An Extraordinary Experience. From Doorstep Deliveries To Airport Arrivals, You'll Ensure Every Detail Is Flawless, Every Interaction Is Warm, And Every Customer Feels Valued.
If You Thrive In A Fast-Paced Service Environment Where Attention To Detail, Professionalism, And People Skills Make All The Difference, We Want You On Our Team. Whether You Come From A Customer Service Background Or Have Experience As A Valet Driver, This Is Your Opportunity To Join Our Team!
What You'll Do :
- Deliver A Best-In-Class Experience For Customers, Ensuring A Welcoming, Professional, And Personalized Interaction
- Provide A Premium Customer Experience By Delivering Vehicles Directly To Customers
- Collaborate With Team Members And Management To Coordinate Timely Vehicle Delivery And Collection
- Communicate Proactively With Premium-Level Customers Via Phone, Text, Email And App To Confirm Logistics, Special Requests, And Meeting Locations
- Greet Customers Warmly Upon Arrival, Open Vehicle Doors, Assist With Luggage, And Provide An Overview Of The Rental Vehicle
What We're Looking For :
Minimum 1 Year Experience In A Customer Service Role, Preferably Hospitality Or Car RentalProfessional, Friendly Demeanor With A Focus On Customer SatisfactionStrong Verbal And Written Communication SkillsTechnologically Proficient And Comfortable Using Various Mobile DevicesValid Driver's LicenseMust Be 18 Years Of Age And Legally Authorized To Work In The United StatesAbility To Work In A Fast-Paced Environment With Strong Multitasking And Organizational SkillsFlexibility To Work Various Hours Not Limited To Evenings, Weekends And HolidaysWillingness To Work Outdoors In All Weather ConditionsOn-Site Requirement : This Position Requires Regular, On-Site Presence And Cannot Be Performed RemotelyAbility To Lift Up To 50 Pounds, Continuously Sit, Stand, Walk, Enter, Exit, And Drive A Variety Of Automobiles In All Weather Conditions, Talk, Hear / Listen And TypePerks You'll Get :
Bi-Weekly Hourly Wage (New York And Puerto Rico : Weekly Wage)On-The-Job TrainingPaid Time OffMedical, Dental And Other InsuranceFlexible Spending Account Opportunity To Contribute Up To $270 As A Tax-Free Benefit For Public Transportation Or Parking ExpensesRetirement Benefits (401k)Employee Discounts, Including Discounted Car Rental And Discounted Prices On The Purchase Of Avis / Budget CarsAbove Perks May Vary Based On Full-Time / Part-Time Status And LocationWho We Are :
Here At Avis Budget Group, You Will Be Joining A Team Of 25,000 Driven People, Performing With Purpose. Together, We're Moving The Future Of Transportation Forward With Our Innovative, Customer-Focused Solutions.
Our Culture Is Performance Driven, Where We Encourage And Support Each Other To Be At Our Best Through Leadership, Training, Tools, And Rewards.
We Are Proud To Make A Positive Difference To The Lives Of Our Colleagues, Customers, And Communities Where We Operate.