Lead Technical Project / Program Manager

Lead Technical Project / Program Manager

Do you thrive in a results-driven and dynamic atmosphere where client success, achievement, collaboration, and agility are recognized and highly valued? Are you looking for an opportunity to make a difference by using your communication, problem-solving, and project management skills to drive results for our clients? Well, this may be the role for you.

As Lead Technical Project / Program Manager, you will lead a project team to implement client HCM projects by planning, organizing, controlling, and deploying key milestones, deliverables, and resources according to client and business goals. You will use specific templates and techniques to manage through the preferred project life cycle to ensure business goals and objectives are accomplished within designated timeframes and budgets.

The nature of what you do every day will not change your #1 goal is to lead the project team to successfully implement clients on HCM products and services. Still, every day will be different because the questions you receive will vary, as will the solutions you provide each client. There will be no shortage of new questions you'll receive, which will keep things interesting, and our top-ranked training will help to set you up for success!

To thrive in this role, you have a way with clients and project team members that builds rapport, establishes trust, and shines with professionalism. You will manage the project team and all project phases, including initiation, planning, execution, monitoring, control, and closure. When done successfully, your client satisfaction scores and project team sentiment will make you proud. We'll also have a healthy dose of fun along the way. Not only can you find a career here, but friendships that last in a company that values inclusion.

Ready to #MakeYourMark? Apply now!

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WHAT YOU'LL DO :

What you can expect on a typical day :

Be a True Partner. Do you want to be the ultimate relationship builder? You will manage large project teams responsible for the successful planning, coordination, and implementation of projects to ensure business goals and objectives are accomplished within designated timeframes and budgets. You will develop strong partnerships and working relationships at all levels of the organization, internally and externally.

Collaborate and Connect. Are you looking to learn and grow as a part of a team? You will identify cross-functional resources critical to project objectives and build diverse collaborative teams to drive business success. You will lead and influence initiatives and projects to provide strategic insights which enable efficient execution of project deliverables and milestones, including managing the full life cycle of projects.

Think Like a Client, Act Like an Owner. Not afraid to be the owner of your project? You will provide analysis and status reports of the project, including business case, ROI, and post-project review. You will assess, manage, resolve, and escalate (if necessary) risks and issues.

Create and Innovate. Do you want to champion best practices and process improvement? You will provide recommendations and suggest best practices with the expectation of always creating an exceptional client implementation experience. You'll use critical thinking and problem-solving skills to approach new situations.

Experience. You have 8+ years of experience in relevant project management skills gained and developed in the same or similar role.

TO SUCCEED IN THIS ROLE :

• Enterprise-level experience successfully leading multiple, highly complex, medium to large cross-functional, multi-year projects concurrently
• Strong knowledge of project management processes, tools, and structured methodologies
• Demonstrated experience with defining project metrics, measuring the results, evaluating success of projects and communicating results to stakeholders, including providing project analysis and status reports such as business case, ROI, and post-project reviews
• Experience working with development teams, including an understanding of agile methodologies
• Experience driving timeliness and budgets, and proactively leading communication with cross-functional stakeholders and team members throughout the project including setting up and facilitating meetings to keep things moving forward
• Proven ability to assess, manage, resolve, and escalate (when necessary) risks and issues.
• Excellent at managing multiple, changing, competing priorities
• Adept at guiding and inspiring others in a consultative approach and driving collaboration and client focus with the project team and internal partners
• Experience with metadata and tagging to organize information and experience with IXIAXOFT or other component content management system
• Strong team leadership and ability to delegate responsibility to all levels of the project team, be direct, and hold the team accountable for deliverables
• Ability to manage across formal organizational lines
• Excellent interpersonal skills with demonstrated ability to work with and communicate confidently with stakeholders at all levels, both verbally and in writing
• Excellent negotiation and facilitation skills, including effectively communicating with multiple functions / organizations to identify and negotiate required resources
• Proficient with Microsoft Office Suite
• Experience coaching, training, and mentoring other team members
• Current PMP, PgMP certification
• You'll have a bachelor's degree or equivalent.

For additional comfort in the role :

YOU'LL LOVE WORKING HERE BECAUSE YOU CAN :

What are you waiting for? Apply today!

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