Business Process Consultant

A company is looking for a Business Process Consultant to support management in improving processes, procedures, and systems. Key Responsibilities Interpret customer requirements and identify opportunities for process improvement to enhance customer retention and market share Execute project management processes to deliver solutions that reduce costs and enhance customer experience Research and implement changes to improve company operations in line with corporate objectives Required Qualifications Lean Six Sigma Black belt, Green belt, or comparable quality designation preferred Bachelor's degree or equivalent experience in project management and insurance Project management experience is required Experience in Benefit Enrollment Knowledge of Supplemental Insurance Products