Manager of Account Management

A company is looking for a Manager of Account Management to lead a team focused on upselling AI capabilities to existing customers.

Key Responsibilities

Build and lead a high-performing team of Account Managers focused on AI upsell and expansion opportunities

Drive AI revenue growth by executing scalable upsell strategies and managing team pipeline and forecast accuracy

Implement operational excellence through consistent forecasting and cross-functional collaboration with Customer Success, Product, and Marketing teams

Required Qualifications

7+ years of experience managing a team of quota-carrying account managers

10+ years in SaaS Account Management or Expansion Sales, with at least 3 years in a leadership role

Proven success in driving upsell and expansion revenue, particularly in AI or automation products

Experience leading distributed teams across EMEA and North America

Strong operational skills with a data-driven mindset and experience in sales methodologies