Ambulatory Services Representative III-U

POSITION SUMMARY :

The incumbent is responsible for coordinating all the functions and activities related to patient access including but not limited to : operation room (O.R.) scheduling front end customer service patient registration insurance / coverage verification appointment scheduling charge entry and a variety of administrative duties in support of department (such as coordination of physician credentialing handling forms phones filing making appointments photocopying faxing mailings letters reports etc.).

Position : Ambulatory Services Representative III-U

Department : Thoracic Surgery

Schedule : Full Time.

ESSENTIAL RESPONSIBILITIES / DUTIES :

Focuses on one or more of the following areas and provides support as needed to optimize daily flow :

Charge entry

Batch controls

Billing (TES) edits

Hold bill edits

Charge reconciliations

Billing and managed care functions (including responding to billing inquires corresponding with insurance carriers and investigating discrepancies etc.).

Provides general administrative support to include word processing spreadsheets presentation software to create and edit department documents and / or presentations.

Provides physician and departmental support such as managing physician & manager calendars scheduling physician & managers administrative appointments answering departmental calls credentialing documents etc.

In addition performs a wide variety of administrative duties to ensure proper functioning of assigned department including but not limited to :

Reception & customer service

creating or verifying Master Patient Index (MPI)

registration demographics

visit management

appointment scheduling (including consults tests in-office procedures follow-up visits and cross-booking interpreters social services radiology etc.)

insurance / coverage verification

co-payment collection

front-end review and correcting registration & insurance edits

pre-authorization referral coordination and referral reconciliation

Referral work lists

Provides a variety of administrative duties in support of the practice (such as handling phones & mail filling out forms filing photocopying faxing preparing letters reports etc.).

Adheres to all of BMCs RESPECT behavioral standards.

JOB REQUIREMENTS

EDUCATION :

Bachelors degree plus 1 2 years relevant work experience or

Associates degree plus at least 3 years relevant experience or

HS / GED with 5 years relevant experience.

KNOWLEDGE AND SKILLS :

Excellent English communication skills (oral and written) and interpersonal skills are required to interact with internal and external contacts in a courteous and patient focused manner.

Demonstrated customer service skills including the ability to use appropriate judgment independent thinking and creativity when resolving customer issues.

Must be able to maintain strict confidentiality of all personal / health sensitive information.

Ability to effectively handle challenging situations and to balance multiple priorities.

Strong computer skills and knowledge of Microsoft Office applications (MS Word Excel Access PowerPoint) and web / internet is required. Experience with standard hospital registration & billing systems or ability to learn such systems is also required.

Compensation Range : $24.86- $30.30

This range offers an estimate based on the minimum job qualifications. However our approach to determining base pay is comprehensive and a broad range of factors is considered when making an offer. This includes education experience and licensure / certifications directly related to position addition BMCHS offers generous total compensation that includes but is not limited to benefits (medical dental vision pharmacy) contract increases Flexible Spending Accounts 403(b) savings matches earned time cash out paid time off career advancement opportunities and resources to support employee and family wellbeing.

Equal Opportunity Employer / Disabled / Veterans

According to the FTC there has been a rise in employment offer scams. Our current job openings are listed on our website and applications are received only through our website. We do not ask or require downloads of any applications or apps job offers are not extended over text messages or social media platforms. We do not ask individuals to purchase equipment for or prior to employment.

Required Experience :

Unclear Seniority

Key Skills

Data Entry,Deputy,Drafting,Hibernate,Administration Support,Activex

Employment Type : Full-Time

Experience : years

Vacancy : 1

Monthly Salary Salary : 24 - 30