Senior Manager Revenue Operations

About MoeGo

MoeGo is on a mission to transform the future of pet care business, from small-business groomers to franchise dog hotels. The dedicated entrepreneurs behind these businesses keep our beloved pets happy and healthy-the majority of them are first-time business owners, and more than 80% are women. They deserve comprehensive technology solutions that keep their businesses operating smoothly end-to-end, so they can focus on healthy pets and happy pet parents.

Join us to help these "pet-repreneurs" build and grow thriving businesses-every conversation with a customer and every feature goes toward this larger purpose. From automated booking to payments and communication tools, MoeGo eliminates the administrative stress of running a pet care business. If you're looking for a career that combines innovation with heart, MoeGo is the place where technology meets tail wags. Join us in shaping the future of pet care, one happy groomer, one joyful pet, and one loving owner at a time.

About The Role

We are seeking a strategic, data-driven, and systems-savvy Director of Revenue Operations to lead the charge in aligning and optimizing MoeGo's revenue engine. This cross-functional leader will work closely with Sales, Marketing, Customer Success, and Finance to create visibility into performance, drive operational efficiency, and ensure that systems and processes scale with our growth.

This role will own the functional customer journey, from lead to expansion. They will work to support team velocity and customer experience across this journey by leveraging the right processes and tech stack.

You'll also be responsible for building a world-class RevOps function-owning forecasting, pipeline health, GTM systems, and performance insights-while acting as a strategic partner to the leadership team.

Key Responsibilities :

• Own, define and maintain a clear customer journey from first touch to post-sale success and beyond.
• Lead and build the revenue operations team, providing guidance, support, and professional development opportunities.
• Develop and implement marketing, sales and post-sale strategies, processes, and policies to maximize efficiency and effectiveness.
• Oversee the administration and maintenance of Salesforce to ensure accurate and up-to-date data.
• Collaborate with leadership to set sales targets, quotas, and monitor performance against goals.
• Analyze data and trends to identify areas for improvement and opportunities for revenue growth.
• Prepare and present regular reports and dashboards to senior leadership, highlighting key performance metrics, pacing toward goals, and insights.
• Drive cross-functional collaboration with other departments, such as marketing, finance, and customer success, to align strategies and achieve common objectives.
• Develop and implement processes for sales forecasting, pipeline management, and opportunity tracking.
• Stay abreast of industry trends, best practices, and emerging technologies in sales operations and leverage this knowledge to drive continuous improvement.

Minimum Qualifications :

Preferred Qualifications :

MoeGo offers a competitive compensation package (base salary, performance bonus, and benefits). This includes flexible benefit plans to employees and their family members at no cost to the employees and 401(k) matching.

MoeGo is committed to creating a diverse and inclusive work environment, and is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, gender expression, sexual orientation, national origin, genetics, disability, age, or veteran status.