Talent.com
Team Leader
Team LeaderH&R Block • Sedalia, MO, US
Team Leader

Team Leader

H&R Block • Sedalia, MO, US
20 days ago
Job type
  • Full-time
Job description

Team Leader Opportunity

At H&R Block, we believe in the power of people helping people. Our defining Purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We also believe in a high performing, connected culture, where everyone feels like they belong.

We strive to continuously improve our business and have committed to a long-term strategy and transformation plan known as Block Next. This multi-year roadmap focuses on innovation, client experience, and sustainable growth. It is designed to elevate how we work, how we serve, and how we lead in our industry.

At H&R Block, we're curious, creative, and always on the move. If you embrace challenges as opportunities and seek to make a meaningful difference where you live, work, and play, our door is always open.

A Typical Day...

As you inspire people to make confident, informed decisions about their lives, careers, and money, youll build client relationships that will grow stronger every year.

Joining us as a Team Leader, youll provide leadership to a customer-centric team of associates and accelerate their seasonal tax business by managing a single H&R Block tax office.

Youll serve as the front-line manager to provide leadership and development of tax office associates, delivering an outstanding client experience, and achieving all office related growth objectives. Well help you advance your knowledge and skills youll need to excel with us as you serve as a knowledgeable resource on tax topics and products for associates.

It Would Be Even Better If You Also Had...

  • Multi-unit people management experience in the retail, restaurant, banking, or other related industry
  • 2+ years as a Tax Professional

What You'll Bring To The Team...

  • Partner with District General Manager to create and implement office-level growth plans, which includes developing local partnerships and managing office community involvement
  • Assist the District General Manager in recruiting and interviewing candidates for tax office associate positions
  • Serve as point of contact for onsite escalated client service concerns
  • Ensure clients are scheduled properly and conflicts are resolved
  • Lead daily activities to ensure that all tax office associates work is completed according to deadlines, with attention to quality standards, priorities and overall goals
  • Build an engaging team environment by training and coaching associates to execute on Service Standards recognizing outstanding associate contributions
  • Lead daily team meetings and communicate essential information to tax office associates
  • Create associate work schedules and ensure accurate timekeeping and overtime management
  • Prepare tax returns, as required
  • Conduct timely performance reviews and partner with Associate Relations Center to resolve associate issues and address performance concerns
  • Your Expertise

  • Prior experience working in a customer service, shift leader, or similar role
  • Experience supervising or managing people
  • Successful completion of the H&R Block Tax Knowledge Assessment or Income Tax Course
  • (if preparing tax returns)
  • Annual completion of continuing education and ability to meet all other IRS and applicable state requirements
  • Computer proficient with the ability to use MS Office
  • Demonstrated ability to work independently with minimal supervision
  • Passionate, determined and resilient with a customer-centric mindset
  • Able to work a flexible work schedule and flexibility in work assignments based on business needs
  • High school diploma / equivalent or higher
  • Why Work For Us

    At H&R Block, we believe and invest in our people by committing to their total well-being. Our benefit offerings can help associates plan for their unique health, wellbeing and financial wellness needs.

    Employee Assistance Program with Health Advocate.

  • Wellbeing program , BetterYou, to help you build healthy habits.
  • Neurodiversity and caregiver support available to you and your family.
  • Various discounts on everyday items and services.
  • Benefits with additional eligibility requirements : Medical Coverage, 401k Retirement Savings Plan and Employee Stock Purchase Plan.
  • The Community You Will Join :

    At H&R Block we remain committed to building a Connected Culture one in which trust, care, and connections are how we work together as we continue to create an environment where everyone feels safe to bring their authentic self to work every day and feels like they belong as part of a larger team.

    You will be immersed in an exceptional work environment that is recognized throughout the world on Best Companies lists! You will also be surrounded by colleagues who are committed to helping each other grow and support each other.

    H&R Block is an equal opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.

    If youre looking to make an impact, H&R Block is the place for you.

  • Enrollment?in?or completion of the H&R Block Income Tax Course of Tax Knowledge Assessment is neither an offer nor a guarantee of employment.
  • Sponsored Job

    #24015

    Create a job alert for this search

    Team Leader • Sedalia, MO, US

    Related jobs
    Field Sales Consultant – Insurance Solutions

    Field Sales Consultant – Insurance Solutions

    Platinum Supplemental Insurance • Lincoln, MO, US
    Full-time
    Ready to jump-start your career and take charge of your earning potential?.At Platinum Supplemental Insurance, we’re looking for motivated individuals ready to learn, grow, and thrive in a fast-pac...Show more
    Last updated: 16 days ago • Promoted
    Food Lion Careers in Warsaw, MO

    Food Lion Careers in Warsaw, MO

    Food Lion • Warsaw, MO, USA
    Full-time
    Food Lion is hiring cashiers, stock associates, department managers, and store management.Competitive wages with comprehensive benefits and employee discounts. Flexible scheduling with opportunities...Show more
    Last updated: 24 days ago • Promoted
    3rd Shift Team Member

    3rd Shift Team Member

    Chick-fil-A • Lincoln, MO, United States
    Full-time
    Benefits Entry pay varies with availability Every employee earns a 10¢ / hr raise every other month, and will continue to earn those raises until the cap of $17. Performance evaluations 2x a year of...Show more
    Last updated: 5 days ago • Promoted
    Assistant Manager

    Assistant Manager

    Long John Silver's • Sedalia, MO, US
    Full-time
    You know who you are - a natural leader, you love putting together a winning team.As a Long John Silver’s Assistant Restaurant Manager,. Comprehensive insurance coverage (medical, dental, vision and...Show more
    Last updated: 30+ days ago
    CDL-A Recent Grads Welcome | Home Biweekly

    CDL-A Recent Grads Welcome | Home Biweekly

    NIS EXPRESS • Warsaw, Missouri, United States
    Full-time
    Quick Apply
    Starting in trucking should feel organized, clear, and supportive.This trainee program is built for recent CDL-A graduates who want paid training, real mentorship, and a smooth path to solo driving...Show more
    Last updated: 10 days ago
    Team Manager

    Team Manager

    Panera • Sedalia, MO, US
    Full-time
    Flynn Group entered the Panera system in 2015 with the acquisition of 47 cafes.Since then, we have more than tripled in size to become the 2nd largest Panera franchisee in the world and continue to...Show more
    Last updated: 30+ days ago
    Store Manager

    Store Manager

    Family Dollar • Warsaw, MO, USA
    Full-time
    Join the Family Dollar team as a Store Manager and help us lead our store to success.As a Store Manager, you will be responsible for hiring, training, and managing staff, overseeing store operation...Show more
    Last updated: 24 days ago • Promoted
    Five Below Careers in Warsaw, MO

    Five Below Careers in Warsaw, MO

    Five below • Warsaw, MO, USA
    Full-time
    Five Below is seeking sales associates, stock associates, and assistant managers.Fun retail environment with competitive pay and flexible scheduling. Opportunities to work with trending products pop...Show more
    Last updated: 24 days ago • Promoted
    Publix Jobs in Warsaw, MO

    Publix Jobs in Warsaw, MO

    Publix • Warsaw, MO, USA
    Full-time
    Publix is seeking customer service staff, deli clerks, bakery associates, and department managers.Competitive wages with employee ownership and excellent benefits. Flexible scheduling with strong pr...Show more
    Last updated: 24 days ago • Promoted
    Share Your Thoughts, Pocket Some Cash : Join Opinion Outpost's Survey Opportunities!

    Share Your Thoughts, Pocket Some Cash : Join Opinion Outpost's Survey Opportunities!

    Dynata • Marshall, MO, US
    Full-time
    Ready to turn your opinions into cash? Explore the world of remote paid online survey gigs with Opinion Outpost!.It's as simple as sharing your thoughts from the comfort of your own home and watchi...Show more
    Last updated: 25 days ago • Promoted
    Pizza Hut Employment in Warsaw, MO

    Pizza Hut Employment in Warsaw, MO

    Pizza Hut • Warsaw, MO, USA
    Full-time
    Pizza Hut restaurants are hiring team members, delivery drivers, and shift managers.Flexible scheduling with competitive wages and meal discounts. Training provided with opportunities for advancemen...Show more
    Last updated: 24 days ago • Promoted
    Buffalo Wild Wings Employment in Warsaw, MO

    Buffalo Wild Wings Employment in Warsaw, MO

    Buffalo Wild Wings • Warsaw, MO, USA
    Full-time
    Buffalo Wild Wings is hiring servers, cooks, bartenders, and shift managers.Competitive wages with tips and flexible scheduling. High-energy sports bar environment with meal benefits.Join a sports d...Show more
    Last updated: 24 days ago • Promoted
    Burger King Hiring in Warsaw, MO

    Burger King Hiring in Warsaw, MO

    Burger King • Warsaw, MO, USA
    Full-time
    Burger King restaurants are hiring team members, shift coordinators, and assistant managers.Flexible scheduling with competitive starting wages and meal discounts. Training provided with opportuniti...Show more
    Last updated: 24 days ago • Promoted
    Pepsi Careers in Warsaw, MO

    Pepsi Careers in Warsaw, MO

    Pepsi • Warsaw, MO, USA
    Full-time
    PepsiCo has openings for production workers, delivery drivers, merchandisers, and sales representatives.Competitive compensation with comprehensive benefits package. Join a global food and beverage ...Show more
    Last updated: 24 days ago • Promoted
    Store Customer Service Specialist

    Store Customer Service Specialist

    The Sherwin-Williams Company • Marshall, MO, United States
    Full-time
    This position is essential to the success of our retail stores.Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about S...Show more
    Last updated: 4 days ago • Promoted
    Shopper Team Member

    Shopper Team Member

    Amazon • Lincoln, MO
    Full-time
    Job Title : Shopper Team Member Employer : Amazon.As a Shopper Team Member at Amazon, you will be responsible for shopping and preparing customer orders for delivery. You will use your knowledge of th...Show more
    Last updated: 26 days ago • Promoted
    Starbucks Jobs in Warsaw, MO

    Starbucks Jobs in Warsaw, MO

    Starbucks • Warsaw, MO, USA
    Full-time
    Starbucks is hiring baristas, shift supervisors, and store managers.Competitive wages with comprehensive benefits including healthcare and tuition coverage. Flexible scheduling with advancement oppo...Show more
    Last updated: 24 days ago • Promoted
    Shift Manager

    Shift Manager

    Arby's • Marshall, MO, US
    Full-time +1
    Flynn Arby’s joined Flynn Group in 2018 with the acquisition of 300+ restaurants.Today we are the largest Arby’s franchisee in the world and continue grow by building new stores and acquiring other...Show more
    Last updated: 30+ days ago